General Manager
Key Responsibilities:
- Staff Management:
- Recruiting, hiring, training, scheduling, and performance management of all restaurant staff.
Operational Oversight:
Ensuring smooth daily operations, maintaining high standards of service, and upholding company policies and procedures.
Financial Management:
Managing costs, inventory, and profitability, while striving to improve sales and customer satisfaction.
Customer Experience:
Creating a welcoming and positive atmosphere for guests, handling complaints,
and ensuring food quality and service standards are met.
Team Leadership:
Motivating and guiding team members, fostering a positive work environment, and promoting teamwork.
Training and Development:
Ensuring all team members complete required training in Zaxby's University.
Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.
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