Access Coordinator I (Northwest, AR)

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Closing Date:

12/03/2025

Type of Position:

Clinical Staff - Medical Ancillary Support

Job Type:

Temporary (Fixed Term)

Work Shift:

Sponsorship Available:

No

Institution Name:

University of Arkansas for Medical Sciences

The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education research and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization focused on improving patient care and the lives of Arkansans.

UAMS offers amazing benefits and perks ( available for benefits eligible positions only ):

• Health: Medical Dental and Vision plans available for qualifying staff and family
• Holiday Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position please click the Apply link/button.

The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law including age race color national origin disability religion protected veteran status military service genetic information sex sexual orientation or pregnancy. Questions or concerns about the application of Title IX which prohibits discrimination on the basis of sex may be sent to the Universitys Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights.

Persons must have proof of legal authority to work in the United States on the first day of employment.

All application information is subject to public disclosure under the Arkansas Freedom of Information Act.

For general application assistance or if you have questions about a job posting please contact Human Resources at

Department:

REP NWA Float Pool Admin

Departments Website:

Summary of Job Duties:

The Access Coordinator I provides essential support for patient care activities under supervision. This role involves greeting and assisting patients managing appointments and ensuring accurate patient information in a professional and efficient manner. The position is integral to maintaining smooth patient care workflows and delivering exceptional service.

Join our team and contribute to providing exceptional patient care at UAMS Fayetteville Family Medical Center!

Qualifications:

Minimum Qualifications:

• High School GED or formal educational equivalent
• Knowledge in basic medical terminology preferred medical terminology competent within three (3) months of hire

Knowledge Skills & Abilities:

• Strong interpersonal and communication skills to interact with patients and staff.
• Proficiency in using electronic medical records (EMR) and scheduling systems.
• Ability to manage and update patient information accurately.
• Organizational and multitasking abilities in a fast-paced environment.
• Attention to detail and commitment to maintaining accurate records.

Additional Information:

Key Responsibilities :

• Meet greet and assist patients and the public in person or via telephone.

• Answer telephones and coordinate appointments in a call center environment.

• Schedule reschedule coordinate and cancel appointments using the hospitals electronic medical record (EMR) system.

• Create new patient charts and update patient information accurately.

• Access EMR referrals and orders as needed.

• Conduct insurance verification and benefits explanation by running eligibility checks.

• Request outside records and perform pre-registration tasks.

• Work assigned queues for scheduling registration and billing.

• Address conflicts professionally using active listening and negotiation skills.

• Maintain accurate records and utilize communication devices effectively.

• Demonstrate service recovery skills and participate in staff training and meetings.

• Complete required continuing education and maintain job skill competencies.

Salary Information:

Commensurate with education and experience

Required Documents to Apply:

Resume

Optional Documents:

Proof of Veteran Status

Special Instructions to Applicants:

Recruitment Contact Information:

Please contact for any recruiting relatedquestions.

All application materials must be uploaded to the University of Arkansas System Career Site

Please do not send to listed recruitment contact.

Pre-employment Screening Requirements:

Motor Vehicle Reports Check

This position is subject to pre-employment screening (criminal background drug testing and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential non-discriminatory manner consistent with state and federal law.

Constant Physical Activity:

Feeling Hearing Manipulate items with fingers including keyboarding Sitting

Frequent Physical Activity:

Grasping Reaching Talking

Occasional Physical Activity:

Crouching Driving Kneeling Lifting Pulling Pushing Repetitive Motion Standing Walking

Benefits Eligible:

No

Required Experience:

IC