Are you an experienced, passionate pioneer in technology who wants to work in a collaborative environment? As an experienced Epic Patient Access Manager you will have the ability to share new ideas and collaborate on projects as a consultant without the extensive demands of travel. If so, consider an opportunity with Deloitte under our Project Delivery Talent Model. Project Delivery Model (PDM) is a talent model that is tailored specifically for long-term, onsite client service delivery.
Work you'll do/Responsibilities
As a Project Delivery Manager (PDM) at Deloitte, you will work within an engagement team and be responsible for supporting the overall project goals and objectives. In this role, you will interact with stakeholders and cross-functional teams. It is expected that you will be able to perform independent tasks as well as provide technical guidance to team members, as needed.
+ Responsible for overseeing the Epic software analysis, design, configuration, testing, and implementation across their relevant application area.
+ Collaborates with Operational and IT leadership in identifying, evaluating and configuring systems to meet user and organizational requirements.
+ Works directly with Operational leadership to help ensure end user feedback is documented and input into the system design and capabilities appropriately.
+ Oversees the system design, including functional specifications and strategies, with their application areas, based upon the analysis of specific operational needs assessed by their team
+ Assist in low level design, operational discussions, build, test, and migrate Epic build, provide go-live support following migration of new build.
+ Work with the implementation team to plan and complete build, implement end-to-end Epic.
+ Work command center shifts to investigate during go-live; document and resolve break-fix tickets.
+ Complete any assigned system maintenance.
+ Lead meetings as needed, prioritize tasks, resolve conflicts and manage a project plan. Meet application deliverables, project timelines, and delivery weekly status reporting
+ Builds rapport and always promotes teamwork by maintaining a professional and positive attitude, working to maintain open and professional lines of communication with all end users and colleagues, and utilizing key change management principles
+ Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and / or technical teams, including escalating any matters that require additional attention and consideration from engagement management.
The Team
Join our AI & Engineering team in transforming technology platforms, driving innovation, and helping make a significant impact on our clients' success. You'll work alongside talented professionals reimagining and re-engineering operations and processes that are critical to businesses. Your contributions can help clients improve financial performance, accelerate new digital ventures, and fuel growth through innovation.
AI & Engineering leverages cutting-edge engineering capabilities to build, deploy, and operate integrated/verticalized sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical operations. We enable clients to stay ahead with the latest advancements by transforming engineering teams and modernizing technology & data platforms. Our delivery models are tailored to meet each client's unique requirements.
Our Industry Solutions offering provides verticalized solutions that transform how clients sell products, deliver services, generate growth, and execute mission-critical operations. We deliver integrated business expertise with scalable, repeatable technology solutions specifically engineered for each sector.
Qualifications
Required
+ Current Epic Certification in Prelude, Cadence, and/or Grand Central
+ 8+ years of experience with Epic Patient Access
+ Experience in application design, workflows, build, troubleshooting, testing, and support.
+ Bachelor's degree, preferably in Computer Science, Information Technology, Computer Engineering, or related IT discipline; or equivalent experience
+ Limited immigration sponsorship may be available.
+ Ability to travel 10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Hospital or Clinic operations experience
+ Additional Epic Certifications
+ ITIL process knowledge
+ Analytical/ Decision Making Responsibilities
+ Analytical ability to manage multiple projects and prioritize tasks into manageable work products
+ Can operate independently or with minimum supervision
+ Excellent Written and Communication Skills
+ Ability to deliver technical demonstrations
Additional Requirements
Information for applicants with a need for accommodation:
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.