Housekeeper

Job Description

Job Description

Description:

As a Housekeeper at TownePlace Suites - Chatham Parkway, you will be an essential member of our team, ensuring that our guests have a clean, comfortable and enjoyable stay. Your primary responsibilities will include cleaning and maintaining guest rooms to the highest standards of cleanliness and hygiene. We are looking for a dedicated, detail-oriented individual who takes pride in their work and contributes positively to our team environment.

Key Responsibilities

• Guest Room Cleaning:
• Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.
• Replace used linens with fresh ones, ensuring beds are made to hotel standards.
• Restock room amenities and supplies as needed.
• Inventory Management:
• Monitor and manage inventory of cleaning supplies and room amenities.
• Report any shortages or needed repairs to the Executive Housekeeper.
• Guest Service:
• Provide excellent customer service by responding promptly and courteously to guest requests or concerns.
• Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
• Safety and Compliance:
• Follow all safety procedures and protocols, including the proper handling of cleaning chemicals.
• Adhere to hotel policies and procedures to maintain a safe and clean work environment.
• Team Collaboration:
• Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction.
• Participate in team meetings and training sessions as required.

Qualifications:

• High school diploma or equivalent preferred.
• Previous housekeeping or cleaning experience is a plus but not required.
• Ability to work efficiently both independently and as part of a team.
• Strong attention to detail and organizational skills.
• Good communication skills and a positive attitude.
• Physical stamina and the ability to lift and move heavy objects as needed.
• Flexibility to work various shifts, including weekends and holidays.

Join us and be a part of a team that values excellence, dedication, and exceptional guest experiences. We look forward to meeting you!