Team Member - Flight Crew

Team Member - Flight Crew, Adventure Air Sports

Adventure Air Sports At The Cooler - Alpharetta, GA 

Job Title: Flight Crew | Part - Time position

Position Reports To: Assistant General Manager

Are you looking for a fun, fast-paced work environment? Adventure Air Sports is hiring Flight Crew Team Members. We are looking for dynamic, reliable, outgoing individuals to join our exciting team.There are many opportunities for rapid advancement available to the right candidates. 

The Perks: Free unlimited park access for all employees plus bonus free jumps to share with friends, college scholarship opportunities, employee recognition programs with opportunities to earn cash, gift cards and Adventure swag, discounts for friends and family on general admission and parties and employee pricing on snacks, drinks and ice cream!

The Job: Creating unforgettable experiences and fun for all ages in a safe environment by being actively engaging with everyone that walks through the door! How? By providing friendly and fast service in admissions along with ensuring participants follow Adventure Air Sports’s safety regulations on the court.

Flight Crew Responsibilities:

• Verify each guest has a signed waiver/stamp
• Explain policies and procedures to guests and ensure that they have a great experience
• Enforce rules and safety procedures in a positive manner
• Interact with a broad range of people, so you must be friendly but firm
• Ability to clean
• Ability to communicate with other team members and guests
• Ability to handle and resolve simple problems
• Answer questions about attractions and pricing
• Ensure that image, cleanliness, and courtesy standards requirements are met

All Flight Crew members must be comfortable in a fast-paced environment. Open availability, especially during our peak business days on weekends, holidays, and school breaks is a plus!

When in Admissions, you’ll:

• Check in guests and provide excellent customer service in person and over the phone
• Operate an organized and accurate till
• Sell/Scan tickets and memberships at point of sale
• Direct and assist guests on waiver kiosks and provide correlating stamp
• Ensure paid participants have on regulated jump socks
• Deliver personalized interactions to guests
• Facilitate admission for groups, field trips, and birthday parties

When on the court, you’ll:

• Act as facilitators of games, while showing our guests an awesome time
• Manage the safety and flow of participants
• Act as a first responder to emergencies and respond appropriately
• Enforce participant restrictions & correct safety violations

Adventure Air Sports offers a wide variety of outrageously fun activities and attractions. Hosting Birthday Parties; Corporate Team Building Events; & Other Special Group Outings. The Alpharetta Family Skate Center, The Cooler - Where Fitness Meets Fun is a sports center offering ice skating & hockey lessons & teams.

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