Full - Time Leasing Consultant

Job purpose

The Full Time Leasing Consultant is responsible for supporting the leasing, marketing, and resident experience efforts at the community. This role serves as the primary point of contact for prospective and current residents, plays a key role in achieving occupancy goals, and supports lease administration, renewals, and day-to-day leasing office operations. Leasing Consultants are essential to the success of the community in a competitive student housing market and receive training in Fair Housing compliance, leasing best practices, and objection handling.

Primary duties and responsibilities

Leasing and marketing

• Provide excellent customer service to prospective residents, current residents, and visitors
• Lease apartments in alignment with occupancy and revenue goals
• Greet prospects, conduct tours, and guide applicants through the leasing process
• Conduct outside marketing efforts as directed by the Assistant Community Manager and Community Manager Maintain strong knowledge of community features, pricing, and competitor offerings to address objections
• Follow all Fair Housing guidelines in interactions with prospects and residents

Applications, leases, and renewals

• Review rental applications including income, credit, and background verifications
• Prepare and complete lease documents, addendums, and required signatures
• Maintain accurate and compliant lease files
• Support lease renewals and promote annual renewal campaigns
• Ensure leased apartments are move-in ready, including completing final inspections

Systems, files, and administrative support

• Enter and maintain prospect, applicant, and resident data in Entrata
• Maintain accurate guest cards and leasing notes
• Ensure lease files are complete and routed for review and approval
• Support leasing office operations including phones, email, and general administrative tasks
• Enter and track work orders in Entrata and follow up as needed

Move-in, move-out, and turn support

• Support move-in and move-out processes, including resident communication and documentation
• Assist with summer turn activities, including coordination with maintenance and operations teams
• Support roommate matching processes as needed
• Ensure resident information is accurate and up to date during all transition periods
• Availability to work during peak leasing, move-in, move-out, and summer turn periods is required

Qualifications

• Customer service, sales, leasing, or hospitality experience preferred
• Strong communication, organization, and time management skills
• Ability to communicate professionally with students, parents, and university partners
• Detail-oriented with the ability to manage multiple priorities
• Team-oriented with the ability to work independently when needed
• Comfortable learning and using property management systems
• Ability to maintain confidentiality and follow established policies and procedures
• Willingness to work weekends and extended hours during peak business periods

Education and experience

• Bachelor’s degree preferred, or equivalent combination of education and experience
• Experience in student housing, multifamily housing, or leasing preferred
• Experience with Entrata or similar property management systems preferred

Work environment

• Combination of office and outdoor work environments
• Exposure to changing weather conditions
• Physical activity may include standing, walking, lifting light objects, and extended periods of computer use

If you’re looking to grow your career in student housing/property management real estate environment, while being part of a collaborative, fast-paced team, we encourage you to apply.