Dispatch
About Us
JR Bolton has been a trusted name in home comfort across Northeast Georgia for over 40 years. We specialize in HVAC systems and fireplace solutions, and we take pride in doing things the right way — for our customers, our teams, and our community. As we continue to grow, we’re looking for strong operational leaders who want to make a real impact.
Job Description – DISPATCHER
J.R. Bolton Plumbing , HVAC and Fireplaces is looking to hire for disptach . As a Dispatcher, you will be at the heart of our operations, ensuring that our services run smoothly and efficiently. Your primary role will involve coordinating and scheduling field technicians in a fast-paced environment. You will be responsible for managing incoming service requests, prioritizing tasks, and optimizing the allocation of our resources to meet customer needs promptly.
Key Responsibilities:
- Receive and input service requests from customers
- Schedule appointments and dispatch technicians accordingly
- Maintain communication with field staff and ensure they have the necessary information to complete jobs
- Monitor job progress and manage ongoing adjustments as needed
- Provide excellent customer service and support during every interaction
This position requires a positive attitude and strong organizational skills to succeed in a dynamic work environment.
Requirements
- Previous experience in dispatch or a similar role preferred.
- Proficiency in Service Titian
- Excellent communication and interpersonal skills.
- Ability to multitask and prioritize in a fast-paced environment.
- Proficiency in using dispatch software and other relevant technology.
- Strong attention to detail and organizational skills.
- Customer service-oriented mindset.
Benefits
- Compensation: $60 +/Year (DOE)
- Plus: Unlimited bonus potential!
- Training and development toward your future success
- A full benefit package
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