Area Manager, Away Team & Crisis Support

Job Description

Job Description

Spreetail propels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:

Spreetail is looking for a driven and adaptable Area Manager to join our Away Team — a small, high-impact group designed to support facility launches, crisis response, and network-wide operations excellence. This is not a traditional site-based role. You will be embedded across our fulfillment center network, learning our operating model from the ground up and deploying where we need you most. When Spreetail opens a new fulfillment center, you will transition into permanent leadership there — equipped with the skills, relationships, and institutional knowledge to lead from day one.

This role is built for someone who thrives in change, learns fast, and wants a clear path to site ownership. If you’re looking for a predictable routine, this isn’t it. If you’re looking for accelerated growth and a front-row seat to how a network-scale fulfillment operation is built — this is your role.

How will you achieve success:

• Embed in assigned fulfillment centers during your onboarding period, contributing to daily inbound and outbound operations while building deep fluency in Spreetail’s operating model.

• Deploy into focus or crisis facilities when the Away Team is activated, providing rapid operational support alongside teammates to stabilize performance and accelerate recovery.

• Hold regular 1:1s with Leads to maximize training opportunities, address concerns, and contribute to the growth and development of fulfillment center team members.

• Identify and drive process improvements that result in greater efficiency, accuracy, and safety across the sites you support.

• Champion a safety-first culture at every facility you support — quickly assess conditions in new environments, identify and address unsafe behaviors or hazards, and treat every near-miss as a learning opportunity.

• Travel to assigned or activated facilities a minimum of 25% of the time, with the expectation that travel may increase based on network needs and launch timing.

• Prepare to transition into a permanent Area Manager role at a new Spreetail fulfillment center — this placement is a core part of this role’s purpose and career trajectory.

What experiences will help you in this role:

• Attained 2–4 years of management or leadership experience.

• Comfortable operating in ambiguous, fast-changing environments — you adapt quickly and find structure where others see chaos.

• Proficient in Excel

• Experience in standard operating procedure documentation

• A genuine commitment to workplace safety

• Ability to give and receive positive and negative feedback.

• Willingness and ability to travel a minimum of 25% of the time, with potential for more based on network needs.

• Openness to relocation when placed at a future Spreetail fulfillment center — placement timing is determined by Spreetail’s network expansion plans.

• Flexibility to work some weekends and extended hours during peak periods or facility activations.

In an effort to Make Spreetail Better, we hire people that are aligned with our values and are passionate about pursuing ecommerce excellence. We believe the right person can learn what is needed to succeed in their role, so we encourage job applicants to apply even if you don't meet all the qualifications listed. We are looking for diverse backgrounds and perspectives, so we don’t require college degrees and welcome non-linear career paths. If this role highlights your experience and gets you excited – please apply!

What you can expect from us:

•We provide the flexibility to take care of yourself. Spreetail operates in a work culture that promotes results and encourages taking time off when needed. In addition to a generous vacation policy, we also offer paid time-off for your wedding week, paid parental leave and support for parents of growing families.

• We celebrate accomplishments. Each year at Spreetail is a milestone with the opportunity to receive special gifts, swag store credit, or donations to a nonprofit of your choice. We also recognize people pursuing impacts with Spreetail Spotlight Awards.

• We care about your Health & Wellness. Spreetail works hard to enhance the employee experience through benefit programs and perks that provide meaningful support. We offer affordable medical, dental and vision plans with coast-to-coast coverage. We also provide free telehealth and on-demand mental health resources. Learn more about our benefits & perks package.

• We create the opportunity to revolutionize your community. We encourage Spreetailers to give back and make a social impact, and we offer paid time off to do it.

Spreetail is committed to a diverse and inclusive workplace. Spreetail is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please email [email protected].

Please be aware of scammers. Spreetail will only contact you through Lever or the spreetail.com domain. Spreetail will never ask candidates for money during the recruitment process. Please reach out to [email protected] directly if you have any concerns. Emails from @spreetailjobs.com are fraudulent.

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We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.