Senior Business Process Engineer/ Business Analyst

About Innovative Healthcare Informatics
IHI is a woman-owned consulting organization dedicated to helping customers to innovate optimize and succeed. Our customers achieve their goals while our team members of seasoned experts enjoy a work culture that promotes integrity, transparency, innovation, compassion, service and excellence.

IHI is seeking a Business Process Engineer/ Business Analyst to join our team.

• Partner with business owners, end users, and technical teams to understand how they work today and what they need tomorrow.
• Gather, document, and refine business and technical requirements for government supply chain software solutions.
• Turn ideas and requirements into clear user stories, workflows, and acceptance criteria.
• Analyze current processes, identify gaps or bottlenecks, and recommend practical improvements or automation.
• Work closely with developers, testers, and product owners throughout the Agile lifecycle (backlog, sprints, demos, UAT).
• Help create and maintain easy-to-follow documentation, diagrams, and user guides.

• Bachelor’s degree in Business, Engineering, Information Systems, or a related field.
• 7+ years of experience as a Business Analyst, Business Process Engineer, or similar role.
• Strong, hands-on experience using Jira for user stories, requirements, and issue tracking.
• Comfortable talking with both business and technical stakeholders and translating between the two.
• Solid skills in process mapping, requirements gathering, and clear written documentation.
• Organized, proactive, and able to juggle multiple priorities in a team environment.
• Experience with government, defense, or public-sector supply chain or logistics systems.
• Familiarity with Agile/Scrum practices and tools like Confluence, Visio, and Mural.
• Eligibility for or ability to obtain a U.S. government security clearance.
• Preferred: Lean Six Sigma, PMP, or other professional certifications.
• Preferred: 10+ years experience in business analysis or and process re-engineering.
• Master's degree in information technology, business or relevant field.

Who You Are

• Strategic thinker who is process and technically savvy.
• Excellent communicator with great customer service skills.
• Facilitator who builds alignment, engagement, and trust across diverse teams.
• Adaptable professional who thrives in dynamic, complex environments.

Why Join Us

• Competitive compensation and performance incentives.
• Comprehensive health and wellness benefits.
• Access to ongoing learning and professional development.
• Collaborative culture that values innovation, customer service, and impact.

• Meaningful work: Your solutions will directly support government missions and critical supply chain operations.
• Growth: Access to training, mentorship, and opportunities to expand into product, architecture, or leadership paths.
• Benefits: Competitive salary, comprehensive benefits (non-contractor), and a supportive, team-first culture.