Lead Mobile Trailer Technician

The shift for this position is Monday - Friday, 2:00 pm - 10:00

To support the growth of the company, Fleet Services By Cox Automotive is currently hiring a Lead Mobile Trailer Technician to join our team! This is a dedicated on-site position and we do not provide emergency side of the road type of repairs. If you are looking for a new place to call home, we would love to talk to you! The Lead Mobile Trailer Technician will be responsible for performing certified DOT inspections, Preventative Maintenance inspections, light and advanced repairs, and other duties as assigned such as aluminum and chem-lite, trailer brakes, air lines, auxiliary pumps and engines, liftgates, brake chambers, welding, fabrication, replacement of panels, body, and framework. Work performed at the customer's site. Achieve a mastery in majority of technical disciplines. Moderately relied upon for advanced diagnostics and triage of complicated repairs. Heavily relied upon for customer interaction and communication. Lead on jobsites, and the customer's interaction is heavily influenced by this type of mechanic. Mentor and teach other Technicians in the field in a manner most conducive to their learning style. Lead Mobile Trailer Technician has multiple interactions with Mobile Technician Manager to make valuable decisions related to the performance and potential of other Technicians within the group. Performs duties of Mobile Technician Manager in their absence

• Always follows and complies with safe operating practices and procedures.
• Independently manage parts inventory and equipment provided on company-issued service truck and perform periodic reconciliation.
• Maintain and operate company-issued service vehicle, conduct safety checks, and pre-/post-trip inspections of vehicle.
• Applies knowledge that is acquired through formal training or on-the-job experience to perform one's job; works with, understands, and evaluates technical information related to the job.
• Work with and listen effectively to clients and customers to assess their needs, providing information or assistance, resolving their problems, or satisfying their expectations.
• Manage concurrent assigned tasks, making effective judgments as to prioritizing work-related activities and time allocations.
• Act with integrity, demonstrate honesty and keep commitments. Behave in a consistent manner, keeping sensitive information confidential and adhering to ethical and professional standards.
• Perform scheduled preventative maintenance (“PM”), DOT Inspections and follow up repairs on trailers and equipment in a mobile/field environment.
• Respond to call center dispatched unscheduled service and maintenance request.
• Use hand tools, precision instruments, as well as Trailer tools, welding equipment, and jack.
• Obtain parts from approved local and national vendors as necessary for the repairs to be performed.
• Communicate with management and support team via email or phone to obtain approvals on repair estimates, retrieve purchase order numbers and/or discuss RO findings notes.
• Perform all work in compliance with organizational safety, health, and environmental policies, and federal regulations, to include OSHA, EPA, and DOT.
• Participate and complete all-in company-required safety training.

REQUIREMENTS:

• High School Diploma/GED and 7 years experience. The right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline, and 5 years experience; or 9 years’ experience in a related field.
• Possess and supply a set of hand tools necessary to perform required job duties.
• Participate in and complete all-in company-required training.
• This position follows regulations issued by the Department of Transportation’s (DOT) Federal Motor Carrier Safety Administration (FMCSA). Candidate must be able to successfully complete and pass a DOT-regulated pre-employment background screening and DOT physical prior to employment.
• A current and valid DOT medical card with more than four (4) months remaining until its expiration may be submitted in lieu of a DOT physical. If the DOT medical card has four (4) months or less of validity remaining, a DOT physical will be required.
• Due to interstate operating authority commerce regulations, candidates must be at least 21 years or older.
• Safe drivers needed; valid driver’s license required. Candidate must hold a valid state-of-residence driver’s license, be able to obtain and maintain their Driver Qualification File.

SKILLS & ABILITIES:

• Knowledge of trailer parts and systems, including their designs, uses, repair, and maintenance, to make repairs or perform maintenance services.
• Understand the implications of new information for both current and future problem-solving and decision-making.
• Ability to lift, bend, climb, stand, and walk for long periods of time; ability to perform moderately heavy laboring work.
• Ability to exert oneself physically over long periods of time without tiring, which may include performing repetitive tasks.
• Ability to accurately judge which of several objects is closer or farther away from the observer, or the distance between an object and the observer.
• Ability to communicate information (for example, facts, ideas, or messages) in a succinct and organized manner. Engages in effective two-way communication with individuals and groups.
• Ability to determine the type of tools and equipment needed.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

BENEFITS:

• Health, dental, vision insurance starts DAY ONE of employment.
• Weekly Pay.
• 401(k) matching starts after 90 days, 100% match up to 6% contribution, and an additional 2% discretionary contribution by the company.
• Accrue up to 200 hours (5-weeks) of Paid Time Off based on your tenure with the company.
• Tuition Assistance/Reimbursement.
• Adoption/Surrogacy assistance.
• Pet Insurance.
• Multiple ERG, diversity groups, and company-paid volunteer hours.
• Employee discounts on new vehicle purchases, cellphone plans, ridesharing, home/rental insurance, wellness/fitness incentives and much more.

Fleet Services is the leading provider of on-site mobile maintenance and repair services nationwide, offering mobile on-site fleet service for light medium, and heavy-duty trucks and trailers. Fleet Services also services customers utilizing its 50+ nationwide service centers; each offering accident repair, painting, refurbishment, and heavy mechanical repair. We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime.