Account Specialist

Associate Clinical Account Specialist

We are searching for the best talent for Associate Clinical Account Specialist to be in Atlanta, GA territory.

Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Cardiovascular? Ready to join a team that's reimagining how we heal? Our Cardiovascular team develops leading solutions for heart recovery, electrophysiology, and stroke. You will join a proud heritage of continually elevating standards of care for stroke, heart failure and atrial fibrillation (AFib) patients. Your unique talents will help patients on their journey to wellness.

The Associate Clinical Account Specialist (ACAS) position is a 6-9 month training position for those with little to no electrophysiology (EP) experience. Upon successful graduation from the program, the ACAS will be promoted to a Clinical Account Specialist (CAS). As a CAS the candidate will provide expert clinical product and technical assistance and training to physicians and EP lab staff on the effective use of BWI's systems and catheter equipment (e.g., The CARTO System, associated software modules and RF generator) during case procedures within an assigned geography. The expectation that is that this work leads to meeting and/or exceeding business goals.

Position components include:

• Attend all portions of the ACAS fellowship training program without exception.
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Respond daily to requests by email and voicemail.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team/Pod (i.e. TM and other CAS), as well as the support team (i.e. field trainers, site trainers, RBD) and other internal and external partners.
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

Qualifications:

• A minimum of Bachelor's degree is required by the hire date.
• OR minimum of 2 years of related professional experience (engineering, or procedural hospital setting) is required with an Associate's degree.
• OR a minimum of 1 year of EP mapping experience with an Associate's degree is required.
• OR Graduate from an accredited academic program OR Industry prep school with a focus on EP with Bachelor's degree is required.
• OR Exiting a branch of the US military with an Associate's degree is required.
• Priority given to candidates with Bachelor's or Master's degree in one of the following fields:
• Biology
• Biochemistry
• Cardiac Function & Interventional Technology
• Chemistry: Polymers/Materials Science
• Computer Science
• Engineering: Biomedical, Computer Science, Chemical, Electrical, Mechanical, General Engineering
• Health Sciences
• Kinesiology
• Informatics and/or Data Science
• Pharmaceutical Science
• Physics
• Technical Design: Industrial Design/Product Design
• A valid driver's license issued in the United States.
• The ability to travel related to this role is required. Must be willing and able to travel up to 40% overnight locally, regionally, and nationally.
• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardiac imaging, technical knowledge of EP technology, advancements, and the business landscape.
• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required.
• The ACAS will be hired for a specific company sales area and relocation to that pre-identified sales area after completion of the ACAS Training Program is required.
• Please note: For the ACAS role, we do not offer work visa sponsorships and we do not accept OPT/CPT.

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants' needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via careers link, internal employees contact AskGS to be directed to your accommodation resource.

At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

Here's what you can expect:

• Application review: We'll carefully review your CV to see how your skills and experience align with the role.
• Getting to know you: If there's a good match, you'll be invited to complete a short-recorded video interview, giving you the chance to share more about yourself. If successful, a recruiter will also reach out by phone to walk you through the process and answer any questions.
• Interviews with the team: If you move forward, you'll meet with the hiring manager (and possibly others on the team) in one or two interview rounds, depending on the role.
• Staying informed: We know waiting can be hard, so our recruitment team will keep you updated and make sure you know what to expect at each step.
• Final steps: For successful candidates, you will need to complete country-specific checks before starting your new role. We will help guide you through these.

At the end of the process, we'll also invite you to share feedback in a short survey your input helps us continue improving the experience for future candidates. Thank you for considering a career with Johnson & Johnson. We're excited to learn more about you and wish you the best of luck in the process! #RPONA

Required Skills: Business Behavior, Customer Centricity, Customer Effort Score, Execution Focus, Goal Attainment, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Product Knowledge, Sales Engineering, Solutions Selling, Sustainable Procurement, Vendor Selection