Benefits Representative

J. Craig Wilson
Gainesville, GA

Are you outgoing and customer-focused? Do you enjoy working with the public? Are you organized and enjoy helping people? If you answered yes to these questions, working for our local agency may be the career for you!

We want to add a motivated and personable new employee to our insurance agency who is seeking a new learning opportunity with lots of room for growth. The ideal candidate for our entry-level benefits position has the solid communications skills it takes to build relationships among our current clients and potential new clients. Bring a friendly attitude and a passion for customer service, and we’ll invest our resources into training you to be successful!

Responsibilities:
-Serve as an attentive listener when communicating with new and potential clients in order to accurately identify their unique needs prior to pursuing enrollment
-Keep an accurate log of enrollment databases, client reports, bookkeeping records, and more to share progress toward goals with management
-Tailor risk management strategies and client profiles to reflect each customer’s individual needs

Qualifications:
-Background check
-Valid Georgia driver's license
-Valid Georgia insurance license required, or candidates must be willing to get licensed with our scholarship program
-Basic computer skills
-Willingness to learn about the insurance industry, insurance programs, and state and federal regulations that may impact policyholders
-Strong analytical, communication, and interpersonal skills required; customer service experience is a plus

At J. Craig Wilson & Associates we help families, businesses, and communities protect what’s most important in everyday life. We also provide our agents and associates the opportunity to build and experience a rewardingly valuable career, not just a job. We are committed to giving back in meaningful ways and lead the charge to inspire others to do the same.

Posted 2026-02-11

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