Service Advisor

Job Description

Job Description

Maxie Price RV

Loganville Ga

Overview:

Are you a proactive problem-solver with a knack for customer service? We’re looking for a dedicated RV Service Advisor to join our fast-paced and customer-focused team! As the main point of contact between customers and our service department, you’ll play a vital role in ensuring that repairs and maintenance are handled efficiently, transparently, and to the highest standards.

What You’ll Do:

• Greet and assist customers with service inquiries and appointments
• Schedule repair and maintenance services
• Prepare detailed service estimates and explain them clearly to customers
• Communicate with technicians to relay repair details and timelines
• Keep customers informed throughout the service process
• Ensure timely completion of work orders
• Deliver a positive customer experience from drop-off to pick-up

What We’re Looking For:

• Strong communication and customer service skills
• Ability to multitask in a busy, high-traffic environment
• Organized, detail-oriented, and tech-savvy
• Prior experience in RV or automotive service (preferred)
• Passion for helping people and solving problems

Why Join Us?

• Supportive team environment
• No weekends
• Opportunities for career growth
• Competitive pay and benefits
• Work in a thriving dealership with a loyal customer base

If you’re ready to make a difference in the RV world and enjoy a fast-paced, hands-on workday, apply today!

$51,000 yearly

• Oversee the schedule for service department technicians’ repairs
• Appropriately file all automotive documents such as maintenance records, invoices, repair orders, and more
• Relay relevant automotive technology and product knowledge to explain necessary repairs to customers scheduling service appointments
• Verify warranty protections, review service contract coverage, create cost estimates, and all other documentation to facilitate vehicle service work
• Address customer concerns and conduct thoughtful follow-up to ensure they are happy with repair work

• Have a high school diploma or GED equivalent
• Possess a valid, state-issued driver’s license and acceptable driving record
• Excellent organizational, interpersonal, and communication skills are necessary
• Prior experience in a service advisor role not required but is highly preferred
• Experience using Microsoft Excel, Word, and other basic computer programs is necessary

We are a young family that has recently relocated to Watkinsville.