Sales Contract Specialist

Description

Contract Administrator

This position is Full Time in Office. Local Candidates ONLY

About Agilysys

Join the leader in hospitality technology! Agilysys provides cutting-edge cloud-native solutions that power hotels and restaurants worldwide. Our 100% hospitality-focused platform combines property management, point-of-sale, and inventory systems with innovative Experience Enhancers™ that optimize every guest and staff interaction.

Contract Administrator

We are seeking a Contract Administrator to join our Sales team. The ideal candidate will provide support to the sales team in creating and delivering sales quotes and contracts. The position requires an individual who is detail-oriented, organized, possesses strong mathematical skills, and has the ability to understand complex technology configurations to accurately generate quotes and contracts. Additionally, the role involves working collaboratively with the sales team, account management, legal departments, and other stakeholders. If you possess these qualities, we encourage you to apply for this position.

The Contracts Administrator is responsible for collaborating with sales team members to create and manage sales contracts through the internal review and approval process. Additionally, the Contracts Administrator will interact with internal sales teams periodically to assist in account creation, quoting, and contracting processes. This position requires proficiency in managing internal selling processes as well as providing administrative support.

Responsibilities

• Manage a high-volume queue of sales/quote requests across multiple lines of business.
• Assist in the preparation, review, and revision of sales quotes and contractual documents to ensure alignment with company policies and legal requirements.
• Support efforts by verifying that contract terms adhere to internal procedures and regulatory standards.
• Develop a working knowledge of company products and services to effectively support sales teams and discuss potential alternatives as needed.
• Act as a primary point of contact for internal quotes and contract related inquiries, collaborating with departments such as Sales, Finance, and Customer Support.
• Prepare and manage amendment documents for standard contractual changes, ensuring proper routing and approval per company policy.
• Identify and escalate pricing discrepancies or non-standard terms to senior staff for resolution.
• Collect, review, and submit customer documentation and data for internal approvals and recordkeeping.
• Maintain accurate and organized contract files and related documentation for audit and reference purposes.
• Perform other administrative and contract-related duties as assigned to support the contract lifecycle and sales operations.

Qualifications

• Bachelor’s degree in Business Administration, Hospitality Management, or a related field strongly preferred.
• 2+ years of relevant experience in contract administration, procurement, purchasing, legal support, or administrative coordination.
• Previous experience in the hospitality industry is required.
• Demonstrated ability to work both independently and cross-functionally with diverse teams, departments, and cultures.
• Exceptional attention to detail and accuracy in handling documents and data.
• Excellent written and verbal communication skills.
• Strong organizational and time-management abilities; capable of effectively prioritizing tasks based on urgency and critical deadlines.
• Proven problem-solving and analytical skills, with the ability to think critically and resolve issues efficiently.
• Ability to multi-task and adapt quickly to changing priorities and dynamic business environments.
• Experience in project tracking, scheduling, and task management.
• Proficiency in Microsoft Office Suite (especially Word, Excel, Outlook); comfort with data handling and reporting.
• Experience using Salesforce for contract or client data management.
• Familiarity with CPQ software (e.g., BigMachines or similar platforms) is a strong plus.
• Strong customer service orientation and interpersonal skills.
• Understanding of the financial and business implications of contract terms and structures.
• Demonstrated flexibility and adaptability in fast-paced or evolving organizational settings.

Additional Requirements

Licensing Requirement: Must be willing to complete all license applications, background checks, security checks and/or any other documentation and provide copies of any identification documents required by any State, Federal or Tribal governmental agency in order to maintain compliance with their laws and to successfully perform in the role.

The information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Conditions may require the Company to modify this job description, and the Company reserves the right to exercise its discretion to make such changes.

Agilysys is an equal opportunity employer. In compliance with Federal and State EEO laws, qualified applicants are considered for all positions without regard to race, color, gender, religion, national origin, ancestry, place of birth, age, marital status, sexual orientation, disability, or veteran status.