Liquor Store Cashier and Stocker
Summary
Customer Service Responsibilities
- Greet customers in a friendly and professional manner.
- Assist customers in selecting alcoholic beverages and related products.
- Answer customer inquiries about products, pricing, and promotions.
- Check IDs to verify legal age before selling alcohol.
- Handle customer complaints or direct them to the store manager.
Cash Handling & Transaction Responsibilities
- Operate the cash register and process transactions (cash, credit, debit, mobile payments).
- Issue receipts and handle returns or exchanges per store policy.
- Maintain accurate cash drawer balances and reconcile cash at the end of shifts.
- Scan and bag purchases efficiently and securely.
Stocking & Merchandising
- Restock shelves, refrigerators, and displays as needed.
- Assist in setting up promotional displays and signage.
- Rotate stock and check expiration dates to ensure product quality.
- Keep track of inventory levels and report low stock items to management.
Compliance & Security
- Adhere to state and local liquor laws regarding alcohol sales.
- Report any suspicious or fraudulent transactions to management.
- Monitor customers and store premises to prevent theft.
- Follow all safety protocols, including handling broken bottles and spills.
Cleaning & Maintenance
- Keep the cashier station, counters, and checkout area clean and organized.
- Dispose of trash and recyclables properly.
- Wipe down shelves, coolers, and displays as needed.
Other Duties as Assigned
- Assist with store opening and closing procedures.
- Support colleagues and management in store operations as required.
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