Insurance Staff Position - State Farm Agent Team Member

KIMBERLY PARKS - State Farm Agent
Tucker, GA

Job Description

Job Description

Benefits:

  • Bonus based on performance
  • Competitive salary
  • Paid time off
  • Training & development
Job Description:
As an Insurance Staff Position - Retention Specialist, your main role is to retain customers considering cancellation. You'll handle inquiries, review current policies, make birthday calls, assist with claims, and reach out to former customers to win them back. Your focus is on maintaining customer satisfaction and loyalty.

Responsibilities:
  1. Handle cancellation inquiries, understanding reasons, and providing solutions.
  2. Review policies, highlight benefits, and offer comparisons.
  3. Conduct birthday calls to foster positive relationships.
  4. Assist with claims processes to ensure prompt resolution.
  5. Proactively contact former customers to encourage reinstatement.
  6. Support new customer onboarding for a seamless experience.
  7. Collaborate on retention strategies and track metrics.
Qualifications:
  • Strong communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Commitment to delivering exceptional customer service.
  • Willing to obtain Property & Casualty Producer License
  • Willing to obtain Life & Health Producer License
Benefits:
  • Hourly pay plus commission/bonus
  • Paid time off (vacation and personal/sick days)
  • Growth potential/Opportunity for advancement within my office
  • License reimbursement after 3 months
Posted 2025-07-26

Recommended Jobs

Warehouse Worker - Record Storage

ADSI Moving Systems
Augusta, GA

JOB SUMMARY The purpose of this Job Description is to establish and define the authority, accountability, reporting relationships, responsibilities, duties, and measures of performance of a Warehous…

View Details
Posted 2025-07-31

Hair Stylist

Sharkey's Kennesaw
Kennesaw, GA

Job Description Job Description Benefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Hair Stylist (Full-Time & Part-Time) *Weekly…

View Details
Posted 2025-07-27

Mechanical Engineer

PeopleLift
Atlanta, GA

Job Description Job Description Mechanical Engineer - HVAC/Plumbing SystemsJoin a Growing Design-Build Team in Georgia Build Your Career. Design the Future. Make Real Impact. Are you ready to…

View Details
Posted 2025-08-06

bealls Merchandise Supervisor

bealls
Georgia

Position: MERCHANDISE SUPERVISOR   Come join a team that brings a people-first approach to everything we do! bealls and Home Centric are a part of Bealls Inc., a family owned and operated business w…

View Details
Posted 2025-08-11

Full Time Otolaryngology Job Moultrie, GA

VISTA Staffing Solutions, Inc. VISTA Staffing Solutions, Inc.
Moultrie, GA

Are you an Otolaryngologist, searching for your next exciting perm opportunity? This position with one of VISTA's healthcare partners in Moultrie, Georgiamight just be the opportunity for you! Oppo…

View Details
Posted 2025-07-30

J.P. Morgan Wealth Management - Private Client Advisor - Atlanta, GA

JPMorgan Chase & Co.
Atlanta, GA

Job Description At J.P. Morgan Chase, we have an enthusiasm for helping our clients, taking care of our employees, building relationships, and delivering extraordinary customer service while mainta…

View Details
Posted 2025-08-06

Customer Sales and Service Representative

Trinity Results Inc
Smyrna, GA

Job Description Job Description About Us: Trinity Results Inc. is a leading company dedicated to delivering exceptional results in sales and marketing. We pride ourselves on our innovative appro…

View Details
Posted 2025-07-28

Physical Therapist Assistant (PTA)

Journey Rehabilitation GA LLC
Stone Mountain, GA

Job Description Job Description We're seeking a compassionate and skilled Physical Therapist Assistant (PTA) to join our care team. The ideal candidate will have experience providing high-qualit…

View Details
Posted 2025-07-29

Failure Analysis Engineer

Absolics inc
Covington, GA

Job Description Job Description JOB SUMMARY Responsible for performing physical failure analysis of glass substrates. This includes using a variety of techniques, such as microscopy, spectrosc…

View Details
Posted 2025-07-26