Operations Manager

Are you ready to join a premier wholesale distributor of insulation and building materials? Our company offers a dynamic career path where your skills will drive essential projects across the commercial, industrial, and residential sectors. Backed by over four decades of leadership, we provide employees with the chance to contribute to innovative custom fabrication and cutting-edge material solutions, delivering trusted service throughout the US and Canada. We take care of our employees so our employees can take care of our customers. We offer competitive pay, comprehensive medical and dental insurance, paid time off, ample opportunities for advancement, and a generous 401(k) match.

Summary

The Operations Manager manages all aspects of the branch/area with expectations to meet branch operating income objectives. This role will manage warehouse, administrative, and customer service representatives.

Areas of responsibilities may include but are not limited to:

• Ensure the branch/area’s operating income and EBITDA meets or exceeds budget.

• Establish, monitor, and communicate performance-based service metrics.

• Establish purchasing programs to provide adequate inventory while striving to improve inventory turns.

• Plan and set clear objectives to meet targets and initiate/track corrective action when required.

• Establish expectations for continuous improvement on an annual basis.

• Develop benchmarks and implement best practices to exceed benchmark performance.

• Lead and upgrade branch by ensuring development and training is in place for all personnel.

• Provide effective coaching to progressively improve performance of all personnel and establish recognition/reward programs to improve morale.

• Develop strong and proactive safety program by holding regular meetings to discuss proper procedures and processes. Set clear objectives to provide a safe work environment, while complying with all applicable government safety regulations.

• Ensure all operational certifications are current and in place in order to meet state, federal and corporate requirements.

Education, Skills, Experience, and Knowledge

• High school diploma/GED or equivalent work experience

• Previous managerial experience

• Teamwork, multi-tasking, and leadership skills

• Strong leadership, negotiation, and analytical skills

• Strong operational skills and ability to understand key order entry, purchasing and collection techniques

• Proficient in Microsoft Office (Outlook, Excel, Word) and ERP systems

• Excellent interpersonal and communication skills

• Experience in distribution and/or building and construction industry is preferred

• Experience in inventory control techniques as well as logistics knowledge

Work Environment Office and warehouse/fabrication environment

Physical demands may include but are not limited to: Moderate walking, standing, and/or climbing; light lifting and carrying, stooping, bending, kneeling, and reaching. Must be able to lift a minimum of 30 lbs.