Operations Coordinator
- Maintain accurate and consistent job file data across systems to support seamless project execution.
- Oversee the administrative lifecycle of a high volume of projects from initiation through completion.
- Ensure timely invoice processing and support financial accuracy on active job files.
- Collaborate with Project Managers and Mitigation leadership to schedule work orders and manage equipment logistics.
- Keep schedules accurate and up-to-date, ensuring optimal resource use and operational efficiency.
- Actively participate in production reviews, identifying opportunities to improve cost control and workflow.
- Serve as a communication bridge between customers, trade partners, insurance contacts, and internal teams.
- Maintain detailed documentation of project activities and communication records.
- Coordinate required documentation to ensure compliance with all project and insurance requirements.
- Support collections processes by monitoring project balances and following up on outstanding invoices.
- Engage with customers and carriers to ensure timely payments and resolution of financial discrepancies.
- Serve as the first line of action on past due balances, utilizing established collection procedures.
- Education: High School Diploma or GED required; additional administrative or business coursework preferred.
- Professional Experience: Minimum of 3 years in an administrative, operations, or customer service role.
- Communication Skills: Clear, professional communicator with strong customer service acumen.
- Technical Proficiency: Comfortable navigating multiple business platforms and learning new systems.
- Organizational & Time Management: Able to manage multiple priorities with attention to detail in a fast-paced environment.
- Financial Awareness: Understanding of basic invoicing and AR practices preferred.
- Service-Oriented Professional: You have a heart to serve and bring calm to chaos.
- Meticulous Organizer: You thrive when every detail is in place and deadlines are met.
- Collaborative Communicator: You build strong relationships across teams and with customers.
- Multitasking Maestro: You can juggle multiple priorities without compromising quality.
- Growth-Minded Individual: You embrace change, value feedback, and seek continuous improvement.
- Competitive Compensation Package
- Full Health Benefits: Medical, Dental, Vision, Disability & Life
- Safe Harbor 401K with 4% Company Match
- Paid Time Off Package including Your Birthday Off Every Year & 5 Paid Mission Trip Days
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