Logistics (3PL) Training and Development Specialist

Job Description

Job Description

Who We Are:

FitzMark is a third-party logistics provider specializing in all modes of transportation. We deliver best-in-class services for both our customers and carriers by leveraging our proprietary technology, DASH, and maintaining a proactive operational approach to ensure all logistics needs are guaranteed. With offices strategically located in Indianapolis (HQ), Atlanta, Birmingham, Buffalo, Chattanooga, Fort Worth, Gainesville, Jackson, Kansas City, Nashville, Omaha and Scottsdale, FitzMark has been able to sustain growth in a complex industry and market.

At FitzMark, success is driven by emphasizing our employees’ accomplishments in a collaborative and dynamic environment. We provide the tools and resources necessary to promote a culture of ownership and accountability to guide your career path and financial freedom.

Are you ready to make your mark?

Job Overview:

FitzMark is looking to add a Training and Development Specialist to facilitate new hire training and ongoing development for FitzMark’s new and current employees. The ideal person for this position will leverage their experience in sales within the third-party transportation industry to prepare new employees for the knowledge and skills necessary for their job. This position will have an immediate impact on both new and tenured FitzMark employees and their contributions to our organizational development. In this role, it will be crucial to promote an active learning environment and facilitate an effective sales training program that will ensure our new employees will achieve success in their new role.

Duties and Responsibilities:

• Carry out the instruction of multi-week training programs to support new employees with a strong understanding of the transportation and 3PL industry and development of individual job skills
• Present information using a variety of formats, techniques, and resources (i.e., role-playing, simulations, team exercises, group discussions, videos, and lectures)
• Work closely with the Training Team and Director to create and enhance the training program for all new hires
• Coordinate with the Recruiting Team on scheduling new hires for monthly training programs
• Assist in the ongoing development of a group of new hires each month - including follow-ups at 30, 60, and 90 days to ensure the tools and processes taught during training are implemented and perfected
• Communicate with the management team to proactively identify topics to be addressed or areas in need of additional instruction
• Administer ongoing training development to new and tenured team members on an as-needed basis with departmental updates and changes in standard operating procedures
• Actively seek current training methods and best practices to facilitate training of employees

Experience and Qualifications:

• Relevant industry experience in 3rd party transportation required
• Previous experience in sales strongly preferred
• Bachelor’s degree in a related field or equivalent
• Must be in office full-time in our Atlanta, GA - Chattanooga, TN - or Indianapolis, IN locations

Knowledge and Skills:

• Ability to learn and demonstrate FitzMark's Transportation Management System (TMS) and Standard Operating Procedures quickly and efficiently
• Strong understanding of business goals and needs, and standards for customer service
• Excellent project management skills with demonstrated ability to manage multiple projects and priorities
• Excellent interpersonal skills with experience developing, managing, leading, and communicating effectively
• Knowledge of adult learning principles and adult training methodologies
• Ability to live out FitzMarks’ core values and influence our culture in the training room
• Proficient with Microsoft Office Suite or similar software

Benefits and Perks:

• Comprehensive Benefits Packet (Medical, Vision, Dental)
• Company Provided Life Insurance + Optional Additional Policy
• 401(k) with Company Match or Gradifi Student Loan Repayment Assistance
• Employee Assistance Program (EAP)
• Health and Wellness Program
• Paid PTO and Holidays + Unlimited PTO Policy on 1-Year Anniversary
• Free Onsite Parking
• Casual Dress Code

FitzMark provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment , including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.