Systems Support Specialist (Electro-Mechanical with PLC Experience)

About the Team:

This team is part of the Print Operations Business Group.

About the Role

The System Support Specialist is responsible for ensuring the maximum availability and performance of advanced production, manufacturing, and automation equipment. This hands-on role involves comprehensive installation, maintenance, and troubleshooting of mechanical, electrical, and control systems. You will work independently under limited supervision to perform complex breakdown analysis, preventative maintenance (PM), equipment upgrades, machinist and technical skills in a fast-paced industrial environment. You will be based at our LaGrange, Georgie print plant and will report to the Associate Director, Production.

You Will:

Troubleshooting and Repair _:_

• Diagnose, troubleshoot, and repair failures in advanced production, manufacturing, and automation equipment. This includes mechanical, electrical, electronic, hydraulic, and pneumatic systems.Preventative Maintenance (PM): Inspect equipment for proper functioning and perform routine, predictive, and preventative maintenance duties per manufacturer's specifications and computerized PM schedules/data.System Diagnostics:
• Utilize electrical test equipment (e.g., Digital volt meter, oscilloscopes) to troubleshoot electrical circuitry down to the component level, including control circuits, AC/DC drives (VFDs), and basic electrical systems (starters, fuses, contacts, relays).

Controls Systems :

• Troubleshoot and perform maintenance on PLC (Programmable Logic Controller) controls systems. Experience with setup, programming, and troubleshooting of PLCs is highly valued.

Mechanical Systems :

• Perform maintenance on heavy mechanical systems, including, but not limited to, gear boxes, chain drives, sprockets, motors, seals, bearings, compressors, and hydraulic/pneumatic components (cylinders, pumps, valves).

Facility Support :

• Conduct maintenance and adjustment/repair of building mechanical systems (e.g., air compressors, HVAC systems) and power distribution systems as required.

Machining & Fabrication

Machining :

• Operate machining tools, including lathes, milling machines, grinders, drill presses, and other shop equipment to produce, repair, or reproduce replacement parts and components for machinery.

Fabrication :

• Fabricate, modify, and repair machine parts, tooling, and fixtures from various materials according to blueprints, technical specifications, or reverse-engineered samples, if required.

Precision Measurement :

• Use precision measuring instruments (e.g., micrometers, calipers, gauges) to ensure all machined parts meet specified tolerances and quality standards.

Technical Interpretation :

• Read, analyze, and interpret complex mechanical drawings, blueprints, electrical schematics, and technical procedures/manuals to make necessary repairs, adjustments, and to fabricate components.

Documentation, Safety, & Teamwork

Documentation :

• Create and close work orders using asset management systems, documenting labor hours, equipment status, failures, and parts used (including machined components). Complete a detailed shift report as required.

Inventory :

• Test inventory items, such as electronic control boards, periodically. Assist in developing, maintaining, and managing parts ordering and inventory.

Safety and Standards :

• Enforce and adhere to all safety requirements, including Lockout/Tagout (LOTO), Arc Flash, Hot Work procedures, and Good Manufacturing Practices (GMP).

Mentorship and Teamwork :

• Work effectively in a team-based environment, collaborating with production staff, maintenance colleagues, and potentially providing support or mentorship.

You Have:

• Machining: Proven proficiency in operating and setting up manual machining tools (lathes, mills, grinders) and machining processes.
• Diagnostics: Proven experience with logical troubleshooting (diagnostics, problem-solving) for electro-mechanical equipment.
• Electrical: Competent in fundamental electrical skills for installation, maintenance, and troubleshooting electrical systems.
• Reading Schematics: Ability to read and apply knowledge from mechanical drawings (hydraulic/pneumatic), electrical schematics, and detailed part/component blueprints.
• Tools: Must have and be proficient with standard hand tools, power tools, and precision measuring instruments (multimeters/DVM, micrometers, calipers).
• Physical Requirements: Ability to frequently lift and/or move materials up to 70 pounds; frequent standing, walking, climbing, bending, and working in conditions near noise.
• Schedule Flexibility: Willing and flexible to work various shifts, including overtime if needed, weekends, holidays, and on-call if needed.

Our Benefits

• Comprehensive Healthcare Plans
• Paid Time Off
• Retirement Plans
• Comprehensive Medical, Dental and Vision Insurance Plans
• Education Benefits
• Paid Maternity and Paternity Leave
• Family Care Benefits
• Subscription Discounts
• Employee Referral Program

\#LI-Onsite

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Print Operations

Job Category: IT, Telecom & Internet

Union Status:

Non-Union role

Pay Range: $60,000 - $85,000

We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce..

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 49935