Program Manager, Technical Services Delivery

Evergreen Professional Services is seeking an accomplished Technical Project Manager to lead targeted project initiatives and manage complex technical programs. The ideal candidate will bring deep expertise in technical project management and a proven ability to deliver impactful results through effective collaboration with cross-functional teams

• Manage multiple high-complexity projects within the Technical Professional Services practice
• Establish and uphold project management methodologies and best practices
• Lead cross-functional teams of 1 to 15 members, including both onshore and offshore contributors
• Oversee project budgets and monitor key performance indicators (KPIs) and metrics
• Develop and maintain project plans aligned with KPIs and service level agreements (SLAs)
• Foster strong stakeholder relationships and promote cross-functional collaboration
• Support business development through exceptional project delivery and client engagement
• Identify opportunities for account expansion and additional service offerings
• Ensure consistent client satisfaction and nurture long-term client relationships

Qualifications

• Over 3 years of experience in project management, including 2+ years leading complex technical initiatives
• Skilled in client-facing roles, overseeing project delivery and managing stakeholder relationships
• Strong technical background with experience in managing software, application development or data-focused projects
• Experienced in managing budgets and tracking project financial performance
• Proficient in applying project management methodologies and industry best practices

Preferred Qualifications

• Extensive experience in Walmart consulting, with the ability to contribute immediately and operate independently with minimal guidance
• Proficient in both Agile and Waterfall project management methodologies
• Strong knowledge of data technologies and applications
• Certified in industry standards including PMP, Agile PM, Scrum Master, and SAFe
• Skilled in implementing PMO processes and utilizing project management tools
• Track record of building successful client relationships
• Background in technology consulting services and solution sales
• Bachelor’s degree in Computer Science, Engineering, or a related field

Personal Attributes

• Strong leadership and team management capabilities
• Excellent problem-solving and analytical skills
• Outstanding written and verbal communication abilities
• Detail-oriented with strong organizational skills
• Strategic mindset balanced with tactical execution capabilities