Process Expert (SAP-EWM)

Roles & Responsibilities

• Support of end to end SAP-EWM processes which include Inbound Processing, Outbound Processing, RF device integration, TU management, HU management, cross docking and other key processes.
• Support business users with day-to-day system questions and issues including escalation to IT support teams when necessary
• Assist in the development, standardization and maintenance of business processes, work instructions and end-user documentation.
• Enter, escalate and monitor tickets submitted to global IT support group
• Assist in the S4 upgrade transformation project
• Act as a subject matter expert for the implementation of the North American HUB location including process and system implementation for a Foreign Trade Zone
• Develop a formalized program to train and onboard new users with regards to appropriate system usage
• Generate and prepare necessary system reports, documentation and/or presentations for the warehouse operations and company leadership.
• Lead and collaborate with the parts warehouse's teams in the planning and execution of EWM related changes and updates
• Identify, design, and help implement internal warehouse process improvements which may include automating manual processes, optimizing data delivery and parameter standardization
• Support all system related test planning and execution for all related changes and upgrades – including user-acceptance testing and regression testing.
• Maintenance of master data related to core PLS processes within SAP-EWM and ShipERP systems
• Execute and support warehouse process governance and KPI activities.
• Maintain system data integrity and support periodic data updates and testing to support ongoing EWM updates and enhancements.
• Implementation, testing and validation of change requests to improve warehousing & distribution processes. Test EWM business transactions to fulfill the user acceptance testing.
• Create and maintain a “User Training Manual” and System Understanding Documents for change management.
• Stay abreast of current and future business policies, procedures, and workflows within PLS that are impacted by core systems and platforms
• Coordinate activities with the PCNA IT Business Analyst for Aftersales and Porsche Logistics Services
• Other duties as assigned.

Qualifications

Required qualifications include:

• Bachelor Degree in IT, Supply Chain Management, Operations Management, Logistics, Computer Science, or equivalent work experience is required.
• Minimum 5 years in depth experience with SAP EWM as a team lead or super user with focus on small parcel transportation management processes.
• Working knowledge of other SAP modules (SD, MM) and how these interrelate with EWM.
• Warehouse, distribution, and transportation logistics business process knowledge and experience as well as compliance and documentation.
• Must have experience in EWM-ERP Master Data integration via Core Interfaces, labor management.
• Exposure and understanding of Radio Frequency (Mobile data entry) functionalities within a warehouse environment
• Good exposure in Handling Unit / Batch Management processes.
• Strong verbal and written communications skills in order to interact with users at all levels throughout the organization with varying technical backgrounds
• Ability to collaborate in a cross-functional team environment is required.
• Strong business process design skills.
• Capable of working independently and on a variety of tasks with minimal supervision.
• Ideal individual will have: strong problem-solving skills, excellent project management and organizational skills, ability to troubleshoot and propose solutions, and work independently and with limited supervision.
• Must be legally authorized to work in the United States for any employer without sponsorship.
• Fluent in English - reading, writing, speaking.

Additional qualifications include:

• Strong analytical, organization, time management, facilitation, and process management.
• Knowledge of automotive related industry.
• Previous experience in fast paced Warehouse operations at a super user capacity , helping various business users from transaction point of view.
• Experience implementing lean principles and process improvement in an operational environment.
• Strong communication and interpersonal skills as you will work one-on-one with all levels of the organization.
• Proficient in technology and equipment used in environmental inspections.
• Self-Starter with Root Cause Analysis skills.

• Proficient with the Microsoft Office suite (Excel, Word, PowerPoint, and Outlook). Good MS Excel skills required (VLOOKUP, pivot tables)

Percentage of required travel: up to 50%

Schedule/Shift: