Restaurant Server

Job Description

Job Description

We are seeking a personable and professional Server to join our team in 2026. As the face of our restaurant, you will create high-quality dining experiences by guiding guests through our menu, providing expert recommendations, and ensuring seamless service from arrival to departure. The ideal candidate is a team player who remains calm under pressure and thrives in a fast-paced, high-energy environment.

Key Responsibilities

• Guest Engagement: Greet guests promptly, present menus, and proactively answer questions regarding ingredients, preparation methods, and potential allergens.
• Order Management: Accurately record food and beverage orders and enter them into the Aloha Point-of-Sale (POS) system; coordinate timing with kitchen and bar staff.
• Service Excellence: Deliver meals and drinks in a timely, professional manner, ensuring high standards of presentation and quality.
• Sales & Recommendations: Upsell additional items, such as specialty cocktails, appetizers, and desserts, by making personalized suggestions based on guest preferences.
• Table Maintenance: Regularly check on guests to ensure satisfaction, refill drinks, clear used dishes, and maintain a clean and organized dining area.
• Financial Transactions: Process payments accurately, handle cash and credit card transactions, and issue itemized checks.
• Operational Support: Complete all assigned side work, including setting tables, polishing silverware, and assisting with opening/closing duties.

Qualifications & Skills

• Education: High school diploma or equivalent preferred.
• Experience: 6 months to 1+ years of waitstaff or customer service experience in a restaurant setting preferred.
• Soft Skills: Excellent communication, active listening, and conflict resolution skills.
• Physical Stamina: Ability to stand and walk for extended periods (8+ hours) and lift up to 25–50 lbs.
• Technical Proficiency: Experience with restaurant POS software (Aloha).
• Certifications: Current food handler and responsible alcohol service (e.g., ServSafe, TIPS) certifications are a plus.
• Availability: Flexibility to work varying shifts, including nights, weekends, and holidays.

Benefits

• Competitive hourly pay plus generous tips.
• Employee discounts on meals and beverages.