Lead Program Management Specialist
- Contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal business team, managing the transfer of information and requests. Assure timely resolution of issues, keep the customer advised of the progress of the program, and negotiate changes, variations, solutions to issues and complying with agreed Terms & Conditions of the contract. Responsible for adherence to contract service, operations, and performance specifications, as well as financial & technical metrics specific to the contract. May also support proposal and negotiations.
- Contributes towards strategy and policy development and ensure delivery within area of responsibility.
- Responsible for the profitability and customer satisfaction for assigned contracts.
- Interact with members of the customer service, parts & transactional services, field service, repair service and/or other teams.
- Function as liaison between internal organizations and customers for assigned contracts.
- Has in-depth knowledge of best practices and how own area integrates with others; has working knowledge of competition and the factors that diļ¬erentiate them in the market
- Uses judgment to make decisions or solve moderately complex tasks or problems within projects, product lines, markets, sales processes, campaigns or customers. Takes new perspective on existing solutions.
- Impacts strategic approaches, projects and programs in the functional area and business organization and espouses FLIGHT DECK principles
- May lead small projects with moderate risks and resource requirements.
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 7 years of Program/Project Management experience).
- Minimum of 3 years of Program/Project Management experience.
- This position requires U.S. citizenship status.
- Strong oral and written communication skills
- Strong interpersonal and leadership skills
- Demonstrated ability to analyze data sets and resolve complex problems
- Demonstrated ability to build customer relationships
- Ability to document, plan, market, and execute programs
- Established project management skills
Recommended Jobs
AWS ATL Logistics Coordinator
FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment …
RN - MedSurg, Nights
Overview: Piedmont- Athens, GA Med Surg Dept. Part time Nights 7pm-7am Specialty Differential $ Sign on Bonus Available Responsibilities: Med A is seeking an energetic medical-surgical nurse to join o…
Outside Sales
TruGreen, a leader in lawn care and landscape management, is seeking an enthusiastic Outside Sales Representative to join our dynamic sales team. In this role, you will act as the face of TruGreen, he…
Environmental Health and Safety Manager
The EHS Manager reports directly to the Plant Manager at the facility and be responsible for providing focus, definition, and technical expertise for the development of a proactive Environmental, Hea…
Class A Regional Driver Southeast Routes Home Every Week
This regional CDL-A role is designed for drivers who want a steady weekly routine, consistent freight, and simple operations without surprises. Miles are reliable, home time is guaranteed every week,…
Customer Service Representative - Entry Level
We’re hiring Customer Service Representatives to support nonprofit fundraising campaigns through residential, door-to-door outreach in local neighborhoods . This role focuses on face-to-face cus…
HVAC Truck Based Controls Technician
Be part of the future! We are one team, dedicated to working collaboratively to create the purposeful solutions that propel the world forward. We hope you will join our diverse team of top people –…
Diabetes Educator
Overview: Experience the advantages of real career change Join Piedmont to move your career in the right direction. Stay for the diverse teams you’ll love, a shared purpose, and schedule flexib…
Host
WE ARE LONGHORN. Legendary food and service begins with legendary people. We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opport…
Assembler
Start your new career as an Assembler with MAU at our client in Gainesville, GA. As an Assembler, you will verify and assemble units safely and in a quality manner, along with other key responsibiliti…