Houseperson

Job Description

Job Description

Do you have previous experience in the hospitality industry and a strong desire to provide excellent customer service to our guests? You could be just what we're looking for in our next houseperson.

Our hotel is extremely busy, and we need a detail-oriented individual who is willing to perform a wide range of tasks to ensure that our guests have an exceptional experience. Responsibilities include keeping the hotel's public areas clean, such as hallways, meeting rooms, and lobbies. You will also support housekeeping by delivering items requested by guests, such as amenities, rollaway beds, cribs, and bedding to guest rooms, and completing any special projects assigned by housekeeping managers.

You should have at least one year of experience as a housekeeper or houseperson. Please apply now if you have excellent people skills and are looking for a new challenge!

$9 - $10 hourly

• Retrieve clean linens from housekeeping storage facilities and distribute them to each floor
• Ensure the highest level of customer service by anticipating and responding quickly to visitors' requests
• Check all allocated floors at the start of each shift and during the day to collect garbage, soiled linen, and other items as directed by management
• Maintain the cleanliness of the guest rooms and hallways, as well as the lobby and other workspaces
• Make deliveries to guest rooms for guest-requested items such as amenities, rollaway beds, cribs, bedding, and linens

• Strong knowledge of cleaning techniques and products
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• 1 year experience as a houseperson or housekeeper strongly desired
• Possesses a strong work ethic with exemplary organizational, time management, and communication skills
• Must have graduated high school or received an equivalent certification (GED)

At Holiday Inn Express & Suites, Albany, our mission statement is simple:

“To provide legendary service to our guests by empowering our team to consistently deliver the spirit of hospitality in a safe and respectful working environment."

What We Offer:

• A great environment! We pride ourselves on being one of the best places to work
• Better pay, while everyone else pays minimum wage, we have competitive wages 65% above standard in the area
• Daily pay
• Paid Time Off
• Birthday (Paid Day Off)
• 401(k)
• Tip Program
• Employee Hotel Discounts
• Bonus Pay
• Opportunity for Growth and so much more