Dispatch Agent - ATL

Unifi has decades of experience in the aviation services industry. We continue to innovate, adapt, and grow by leaning on our experience and expertise in airline ground services. Our vision is to be the most respected company by providing exceptional experience getting aircraft and passengers to their destination safely.

We are seeking individuals to join our growing team who are passionate, have integrity, and have empathy for how their words and decisions affect our employees, customers, and partners.

No experience is required. Paid training is provided for all new employees. Join our team and see where the flight benefits can take you.

Job Summary

The Transportation Dispatcher supports the Delta employee shuttle bus system with scheduling, routing, and dispatching duties; operates a variety of communication equipment, including two-way radio, telephone, computer mobile dispatch terminal and scheduling systems; to verify and monitor staff locations; prepare, prioritize and relay transportation requests, including emergencies; to participate in a variety of administrative and clerical duties related to assigned area of work

Benefits

• Flight Privileges: Offered after 30 days for employees and eligible family members!
• Weekly pay for hourly employees (may vary specific to state regulations)

Job Duties

• Utilize video monitoring to identify high rider volume and trigger adjustments to bus flow as needed to minimize wait times for all employees.
• Dynamically adjust and effectively communicate route times and locations to drivers.
• Generate reports to show the highs and lows of the rider movement throughout each day
• Document complaints and distribute them to Management for processing.
• Complete work in a safe and secure manner, following company safety and operational standards
• Immediately report safety and security incidents as well as potential hazards in line with the Unifi Fair and Just Culture Policy.
• Perform other related duties as assigned within the appropriate skill, experience, and capabilities expected for this position.

Qualifications

• High School diploma or GED.
• Must be at least 18 years of age.
• Must be able to obtain credentials required as per airport or state requirements.

Preferred Qualifications

• 1 year of relevant dispatch experience
• Excellent verbal and written communication skills
• Excellent clerical and organizational skills
• Ability to multitask and work under stress and remain calm during rapidly changing situations
• Ability to relay information in a fast-paced environment
• Prior dispatch experience preferred

Physical requirements

• Must be able to constantly lift, move up to 70 lbs; Frequently lift, move weights greater than 70 lbs; and constantly walk, stand, reach above shoulder, climb, crawl, stoop, squat, kneel and bend.

Working conditions

• Must be able to work in rotating shifts and hours, nights, weekends and holidays, overtime.
• Must be able and open to work in outside weather conditions which may include severe seasonal elements.
• Must be able to work in an office bound environment.

"Unifi is committed to equal opportunity employment regardless of race, color, ancestry, religion, sex, national, origin, sexual orientation, age, citizenship, marital status, disability or veteran status."