HBITSSystem Analyst-Expert

Job Description

Project/Program:

The selected candidate will be responsible for managing and supporting enterprise IT infrastructure and services with a focus on Active Directory and identity management Microsoft 365 and SharePoint administration

Windows server operations and 3rd party application support. The role also includes responsibilities in maintaing security and audit compliance. Adherance to ITIL processes such as incident problem and request management via ServiceNow. and infrastructure support for key business applications. This position requires a strong technical background attention to detail and the ability to collaborate across teams to ensure secure efficient and reliable IT operations.

Day-to-Day:

Duties include but are not limited to.

1. Active Directory (AD) & Identity Management

• Account creation modification and deletion
• Management of physical and virtual domain controllers
• Azure AD integration and hybrid identity management
• Group Policy (GPO) configuration and migration to Intune
• Admin rights governance
• DHCP DNS and network printer management

2. Microsoft 365 & SharePoint

• SharePoint administration and permissions
• O365 support including Exchange Online and Universal Print

3. Server & Infrastructure Operations

• Windows Server provisioning patching and upgrades
• Server decommissioning and change ticket management

4. Application Support

• PeopleSoft: Server refreshes migrations and correspondence processing
• Documentum (ECM): System maintenance patching SSL certs xCP deployments and flex-clone processing
• Kofax: Server monitoring and patching
• Investments Applications: Infrastructure support for pension fund systems such as Aladdin and 24x7 Scheduler for batch jobs

5. Security & Compliance

• Vulnerability management and patch compliance

6. Service Now

• Change management
• Incident management
• Project
• Documentation and Knowledge base

Mandatory Requirements:

Systems Architect - Defines the architecture of a computerized system (i.e. a system composed of software and hardware) in order to fulfill certain requirement including a breakdown of the system into components the component interactions and interfaces (including with the environment especially the user) and the technologies and resources to be used in the design.

Expert - 84 months: Candidate is able to provide guidance to large teams and/or has extensive industry experience and is considered at the top of his/her field.

Requested Requirements:

- 84 Months of experience in Windows Server Administration (2016-2025)
- 84 Months of experience in Active Directory Administration
- 48 Months of experience in Microsoft Suite Administration.
- 48 Months of ServiceNow Operational experience: Use of Incident Problem Change Catalog Requests and Project tasks
- 48 Months of experience in vulnerability management and patch compliance
- 48 Months of SharePoint Administration
- 48 Months of experience in PeopleSoft or Documentum Administration
- 48 Months experience in PowerShell API and Xml scripting.

Required Experience:

IC