Account Manager - Retail

Job Description

Job Description

WHO WE ARE

Empowering Connections, Inspiring Possibility

SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. Through its advanced digital signage solutions, SageNet also helps organizations engage audiences, deliver dynamic content, and create more meaningful customer experiences. SageNet’s people, processes, and technologies, coupled with its collaborative approach, empower customers to achieve their core business objectives.

The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.

What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable, and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners, and communities. The company believes that by creating, discovering, and nurturing these trusted connections, SageNet enhances the world that connects us all.

With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation’s largest retail, financial, healthcare, utilities, and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto, and Washington, D.C.

WHAT YOU’LL DO

We are seeking a dynamic Account Manager to join our retail sales team. This role is responsible for driving revenue growth by developing new opportunities within existing accounts and attracting new customers. You will craft sales strategies for vertical industries, manage stakeholder relationships, and lead RFP responses. Using tools like Salesforce, ZoomInfo, Salesloft, and LinkedIn, you will identify and pursue leads while collaborating across departments to deliver a unified customer experience.

Major duties and responsibilities:

Account Manager’s primary responsibility is to increase sales and revenue through building new opportunities from existing accounts and new customers including:

• Develop and maintain target customer lists that align with SageNet’s capabilities, industry focus, and value proposition.
• Develop sales strategies to penetrate assigned vertical industries.
• Achieve departmental sales goals and accurately forecast future opportunities.
• Identify and pursue new customer opportunities and uncover growth within assigned accounts. Leverage existing customers and professional networks to identify new opportunities.
• Generate new business through RFPs, conferences, tradeshows, inbound calls, emails, referrals, social media, and networking.
• Develop and manage relationships with all relevant stakeholders at each prospect and assigned accounts.
• Collaborate with key decision-makers to identify opportunities and develop ideas that deliver sales results.
• Uncover and understand prospects/accounts needs.
• Work cooperatively with Sales Engineering to develop value-added solutions and deliverables for customer pursuits.
• Work cooperatively with Sales Leadership and Marketing to ensure correct messaging for customer pursuits.
• Develop compelling Value Propositions based on ROI analyses and cost/benefit analyses.
• Collaborate with all company departments to deliver a unified customer experience during the entire sales lifecycle process.
• Lead RFP responses by understanding and articulating proposed solutions, executive summaries, and coordinating Proposal Response Teams. Responsible for final RFP submission.
• Create opportunities and maintain all client data within Salesforce, ensuring accurate tracking and reporting.
• Lead by example through active participation in use of Sales Tools such as ZoomInfo, LinkedIn, and social media.
• Prepare and present proposals and bids.
• Negotiate terms and conditions with clients that are consistent with SageNet’s goals, objectives, and requirements.
• Participate in company-approved sales training programs.
• Utilize company-approved sales processes to produce results.

WHO YOU ARE

You are a motivated sales professional who thrives on building trusted client relationships and driving revenue growth. You bring integrity, technical expertise, and a proven ability to deliver solutions that make an impact.

Key Qualifications

• B.A. or B.S. Degree
• Minimum of 5 years of Enterprise Sales experience
• Must bring integrity, technical knowledge, ability to solve customer problems and passion for sales outcomes
• Sales experience with some of the following is preferred; Fortinet, Meraki, Cisco, BrightSign, Navori, Wi-Fi, VOIP, Managed Network Services, Content Management Systems, and Digital Signage Solutions
• Proven track record of driving increased sales through targeted growth initiatives by creative strategic marketing approaches
• Experience with Salesforce preferred
• Experience developing and maintaining partner relationships and representing them in customer solutions
• Self-starter with excellent time management and business sales competencies
• Technical aptitude and strong knowledge of computers and the internet
• Excellent writing skills as well as strong persuasive abilities and negotiation skills
• Proficient in MS Excel, MS PowerPoint and MS Word

WHERE YOU’LL WORK

Enjoy the flexibility of our hybrid work model. Our business casual working environment fosters collaboration and productivity.

• Business casual in the office; business professional when meeting with customers
• Ability to work productively in a corporate office, remotely, or while traveling to customer sites.
• Requires occasional nights, weekends, and overnight travel.

PHYSICAL REQUIREMENTS

• Ability to sit for long periods of time without issues
• Ability to stand for long periods of time while giving presentations
• Extensive use of hands and fingers for typing, handling baggage, and paperwork
• Extensive use of eyes for reviewing contracts and data on a computer screen
• Ability to travel extensively, including air travel

CLASSIFICATION: Salaried/Exempt
POSITION TYPE: Full-time
TRAVEL REQUIREMENTS: 30% – 50%, including overnight travel
DIRECT REPORTS: No Direct Reports
SAFETY SENSITIVE: No

Ready to join a team that values trusted connections? Apply now!

Equal Opportunity Employer Statement
SageNet is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As a federal contractor, SageNet complies with Section 503 of the Rehabilitation Act and VEVRAA, including nondiscrimination, outreach, and recordkeeping obligations. SageNet does not engage in race-, sex-, or gender-based affirmative action under Executive Order 11246, as those requirements were rescinded effective April 21, 2025. Reasonable accommodations are available as required by law.

Employment and Security Notice
Employment with SageNet is at-will and may be ended by either party at any time, with or without cause or notice. Job descriptions may be modified at any time. All employees must complete Security Awareness Training and follow SageNet’s Information Security Policy to protect company and customer data.