ICM Case Manager

About River Edge Behavioral Health

Serving more than 10,000 Georgians, River Edge continues to be one of the state's leading resources for mental health, substance use disorder treatments and supports as well as individuals with intellectual and development disabilities. River Edge offers outpatient services at our Emery Highway-Macon, Monroe County and Baldwin County locations. Outpatient services include behavioral health, nursing, and psychiatric assessment, stabilization and medication maintenance services as well as crisis intervention services as well as awareness, education and recovery groups.

Company Overview:

At River Edge Behavioral Health in Macon, GA, employees are expected to develop meaningful relationships with patients, establishing trust and making a difference in the lives of clients and their families. We believe in supporting our team as well as our clients with our comprehensive benefits package and a supportive work culture, including health, dental, and vision benefits, paid vacation, retirement plans, and more.

Program Overview:

The ICM Case Manager provides a comprehensive range of paraprofessional social services to patients, clients, and their families and will work across both the Bibb County and Baldwin County programs . This role actively participates in treatment team planning, delivers crisis intervention when needed, and assists individuals in addressing personal and social challenges. Responsibilities include providing supportive counseling, serving as a liaison for social services, coordinating case management activities, and facilitating group skills training to promote the overall well-being of individuals in the program.

Schedule: Monday-Friday 8:30am-5:00pm

Key Responsibilities:

• Provide a broad range of paraprofessional social services to patients/clients and their families.
• Participate in treatment team planning and perform crisis intervention.
• Assist individuals in addressing personal and social challenges.
• Provide supportive counseling to consumers and families and/or serve as a liaison for social services.
• Perform case management duties, coordinating services and resources as needed.
• Facilitate group skills training to support client growth and development.

Qualifications:

• Bachelor’s degree in human services or a related field required.
• Minimum of two (2) years of case management experience.
• Two professional references from former employers (family members not accepted).
• Successful completion of background clearance and pre-employment drug screening.

Core Competencies:

• Case Management: Effectively manages and coordinates all aspects of a client’s case, including assessment, planning, implementation, monitoring, and evaluation of services.
• Crisis Intervention: Responds promptly and effectively to individuals in acute distress, using techniques to stabilize and provide immediate support.
• Group Skills Training: Designs and facilitates group sessions addressing social and emotional needs, utilizing appropriate methods and resources.
• Empathy: Demonstrates genuine understanding and compassion for clients and families, fostering trust and rapport.
• Communication: Strong interpersonal skills to clearly convey information, actively listen, provide feedback, and collaborate with treatment teams, clients, and families in a culturally sensitive manner.

Additional Benefits:

• Flexible spending accounts.
• Short and long-term disability coverage.
• 11 Paid holidays.
• Voluntary Life Insurance.