People Operations Business Partner
- Act as a trusted advisor and sparing partner to manager and team leads. Provide guidance on team dynamics, performance management, and workforce planning to support business needs.
- Develop HR strategies that help drive performance, retention, and engagement across departments.
- Be the go-to resource for complex employee relations matters, balancing empathy with compliance and business needs.
- Address employee-related issues with a solutions-oriented approach and escalate complex matters as needed.
- Help leaders proactively address team health concerns, and interpersonal conflicts before they escalate.
- Partner with the VP, of People Operations to support investigations, policy interpretation, and conflict resolution while ensuring fairness and compliance
- Help foster an inclusive, equitable, and engaging remote-first culture, using data and feedback to make educated recommendations.
- Manage the performance review cycle, conduct calibrations, coach managers on delivering feedback and growth conversations.
- Collaborate with the VP, of People Operations to implement talent development programs, and promotion processes, and help roll out career frameworks and growth paths the scale with the company.
- Help design, implement, and continuously improve HR programs, policies, and workflows that span the employee lifecycle with a focus on scaling and automation.
- Leverage data and employee feedback to recommend changes to the People Ops process that help increase efficiency and impact
- Assist with projects related to employee engagement, recognition, onboarding, and retention.
- Uphold company policies and regulatory requirements, ensuring data privacy and confidentiality.
- Maintain a working knowledge of employment laws and internal policies, ensuring compliance and raising risks proactivel.y
- Serve as a secondary point of contact for employee questions requiring a nuanced or strategic response.
- Analyze HR data and trends (turnover, engagement, etc) and deliver insights to leadership to impact people strategies.
- Develop reporting mechanisms to support business leaders in making data-informed decisions.
- 4-6+ years of experience in People Operations (HR) with at least 2 years in a Business Partner or advisory role
- 2+ years of working experience in a high-growth startup or scale up environment. You need to understand how to balance ambiguity, speed, and flexibility
- Proficient with HR systems (preferably Rippling)
- High emotional and social intelligence with experience fostering positive, strong relationships with diverse groups of people
- Strong interpersonal skills, good intuition, and the ability to communicate to all levels of the organization
- Ability to work independently to manage multiple ongoing projects and programs with high attention to detail and organizational skills
- Decisive problem solver with a "get it done" attitude who thrives in a fast-paced, sometimes ambiguous environment
- Exceptional ethics around confidentiality and highly sensitive information
- Keen to continue learning and developing their skill set, having a growth mindset
- Passionate about people and systems
- Proficiency with tech tools: Apple Computer, Google Suite, and Slack.
- Ready to hit the ground running!
- Experience with Rippling
- Remote work experience
- Strong analytical and problem-solving skills
- Successful track record of implementing scalable processes
- Multiple health insurance plans to pick from with nationwide coverage, vision, & dental
- 401(k) retirement plan with employer matching up to 6%. 100% vested from day 1.
- Competitive PTO policy – we want our employees fresh, healthy, happy, and energized!
- Generous family leave policy
- Remote work to facilitate your work-life balance
- Apple laptop, large second monitor, and other Reserv issued equipment. Technology is something that should make your life easier, not harder!
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