Manager of Operational Sales Performance

The Manager, Business Knowledge works closely with field teams & leaders within their LOB or concept (Professional Talent Solutions) taking a comprehensive approach to education and ensuring adherence to the model with growth and profitability targets at the forefront. The Manager, Business Knowledge facilitates growth by simultaneously educating on both long term goals and short term business objectives. This person is responsible for delivering field producer training and getting new hires quickly up to full productivity while meeting the goals of the organization. Through field steering and partnering with field teams the Manager, Business Knowledge will improve effectiveness by developing operational tools, coaching, and creating efficiencies.

What you get to do:

• Execute day to day learning operations by facilitating virtual and in-person courses, assessments, and providing program participants internal & external through the Pareto clients the resources and tools necessary to achieve profitable growth
• Ensure high quality training services and deliver content in a manner that engages and challenges participants
• Work with key stakeholders- internal & external to determine learning needs, identify skill gaps and ensure learning strategies are applied and continuously improved while seeking new opportunities to maximize the team’s impact on the business
• Optimize new hire productivity by performance coaching and providing solutions and tools to managers internal & external clients that help retain and maximize employees in their first year
• Design content, curriculum, conduct pilots, and evaluate delivery methods to maximize value of learning initiatives
• Develop and maintain formal means of measuring effectiveness and return on investment of training programs including performance coaching including performing coaching consultations with external clients to drive behavioral changes aligned with learning interventions
• Establish and maintain strong working relationships with program participants internal & external and all levels of management helping to create visibility
• Partner with SBO team to ensure optimal scalable operating effectiveness and efficiency for all processes, technologies and initiatives connected with revenue-generating areas of the business
• Work closely with functions and other LOBs to establish and develop a strong and collaborative partnership to ensure continued success

What you need to bring:

• 4 Year / Bachelors Degree
• Master’s level work a plus
• 5-7 years Proven success in direct hire and professional staffing is required. finance & accounting specialization is preferred
• 5 years People sales management and demonstrated success driving business results; P&L management with strong financial acumen required
• Proficiency using Google mail, calendaring and shared drives

Randstad offers competitive pay and bonus structures. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Based on eligibility, a successful candidate's total compensation may include a variable pay plan including bonus(es) and/or commission(s). In setting compensation, Randstad complies with all local wage and hour laws and while the pay range listed above is an annual amount, non-exempt employees will be paid hourly and therefore receive the hourly equivalent.

In addition, Randstad, the largest global staffing leader, offers rich learning & professional development opportunities, a 401(k) plan, a stock purchase plan, an employee referral reward program, and comprehensive medical, dental, vision, disability and life insurance to uniquely fit your needs. Randstad also focuses on our employees' overall wellbeing with our award-winning wellness program, employee assistance program, a generous time off policy (including at least 18 paid days off in your first full year, 1 paid volunteer day, 9 paid holidays, and 5 sick days), paid parental leave, paid caregiver leave, a health and dependent care flexible spending account, Metlife home and auto insurance offerings, a Metlife legal plan offering, and offers discounts on everything from cell phone plans to car purchases.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

We are seeking candidates from all backgrounds and demographics and a variety of industries to join our winning team! Randstad is proud to be included in the prestigious "America's Best Employers for Women 2024" list. Randstad US has also been recognized as a 2024 Leading Disability Employer by the National Organization on Disability (NOD). At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected] .