Insurance Data Processor

Job Description

Job Description

This position may require some time in the Kennesaw, GA office

The Insurance Data Processor I is responsible for entering detailed and complex insurance information accurately into automated processing application(s).

• Enter information into the appropriate workflow application utilizing data from insurance documents to track/search the application for a matching record and enter updates based on business processing rules.

• Classify documents and accurately enter pertinent data from insurance documents into specific fields of the appropriate application.

• Maintain 98% accuracy of overall volume each month

• Identify and escalate issues as needed to team leads and/or supervisor by reserving document for supervisor with questions, releasing document if another employee has ownership, sending document back to document prep for correction, or reassigning document to another group as outlined in processing procedures.

• Process information in the UI application and make necessary corrections or updates as defined in the business processing rules, escalating issues to team leads and/or supervisors as needed.

• Manage information for assigned accounts and maintain a working knowledge of processing specifics for those accounts.

• Review data entry instructions and business rules on a regular basis and adhere to procedures and procedure changes which may be communicated via e-mail, Word documents, PowerPoint presentations and other methods. Processing rules are established for: documents deemed incomplete, blank or of poor quality; insurance products that are not tracked; documents containing loan numbers, etc.

• Consistently meet or exceed production and quality requirements

• Review completed work for errors or duplicate information before submitting the final product to the processing application.

• Maintain appropriate, professional working relationships with clients and other associates.

• Other related projects as assigned.

Insurance Data Processor I

High school diploma or GED is required along with one year of experience in a banking or insurance environment, or equivalent combination of education and experience; this position may require considerable training to become proficient.

Insurance Data Processor II

High school diploma or GED is required along with one year of experience in a banking or insurance environment, or equivalent combination of education and experience; this position may require considerable training to become proficient.

• Competitive Compensation: Base salary commensurate with experience.
• Paid Time Off: 17 PTO days annually, 9 company holidays, and 2 floating holidays.
• Work-Life Balance: Enjoy a casual dress code and a flexible work environment.
• Career Development: Access to professional growth opportunities and tuition assistance.
• Retirement Savings: Company 401(k) match to support your financial future.

If you are a stickler for accuracy and attention to detail, please send your resume to Human Resources.

EOE / Qualified veterans and minorities are encouraged to apply