National Account Director, Roofing and Waterproofing
- Complete strategic account understanding that outline’s organizational structure, company profile and mission statement.
- Understanding of account structure and decision-making process.
- Development of account relationship power-map outlining key decision makers with relationship status and improvement plan.
- Development & execution of growth opportunity roadmaps and strategies.
- Call cycle and follow-up cadence scheduling; Quarterly and annual reviews.
- Identify opportunities to improve overall customer satisfaction.
- Establishment of efficient communication channels and liaising between key customers, internal departments and commercial teams.
- Maintaining assigned key accounts and providing ongoing customer support.
- Communicating with key customers to monitor customer expectations and satisfaction.
- Monitoring sales performance and metrics and facilitating timely interventions.
- Partnering with internal Regional Sales Directors building strategy and alignment.
- Performing weekly customer updates, as well as preparing sales forecasts and reports.
- Bachelor’s degree in business management, Marketing or related field.
- Experience with National Account Management (Distributors) within the Roofing & Waterproofing industry.
- Proficiency in Salesforce, Tableau, Power BI, Excel and PowerPoint.
- In-depth knowledge of client relationship management strategies.
- Proven sales executive experience, meeting or exceeding targets.
- Previous experience as a sales executive, sales manager or sales & marketing director.
- Ability to communicate, present and influence all levels of the organization, including executive and C-level.
- Proven ability to drive the sales process from plan to close.
- Proven ability to articulate the distinct aspects of products and services.
- Proven ability to position products against competitors.
- Excellent listening, contract negotiation and presentation skills.
- Excellent verbal and written communication skills.
- Organizational and time management skills.
- Ability to travel 75%
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