Facilities Manager
Berkeley Hills Country Club
Duluth, GA
Berkeley Hills Country Club
Job Description Job Title : Facilities Manager
Department : Facilities & Maintenance
Reports to : General Manager
FLSA : Exempt/Full-time Overview
The Facilities Manager is responsible for the operation, maintenance, and long-term care of all Berkeley Hills Country Club buildings and physical infrastructure, including the clubhouse, pool and tennis facilities, restrooms, storage areas, and associated mechanical systems. This position ensures that facilities are safe, functional, and aesthetically maintained to meet the highest standards of the club, its members, guests, and staff. The Facilities Manager leads the maintenance team, oversees contractors and vendors, manages preventive maintenance programs, and responds promptly to facility needs. This role is critical to the overall member and guest experience, ensuring uninterrupted operation of all facilities and contributing directly to the club’s mission of delighting its members and guests. Responsibilities
Maintenance & Operations
Job Description Job Title : Facilities Manager
Department : Facilities & Maintenance
Reports to : General Manager
FLSA : Exempt/Full-time Overview
The Facilities Manager is responsible for the operation, maintenance, and long-term care of all Berkeley Hills Country Club buildings and physical infrastructure, including the clubhouse, pool and tennis facilities, restrooms, storage areas, and associated mechanical systems. This position ensures that facilities are safe, functional, and aesthetically maintained to meet the highest standards of the club, its members, guests, and staff. The Facilities Manager leads the maintenance team, oversees contractors and vendors, manages preventive maintenance programs, and responds promptly to facility needs. This role is critical to the overall member and guest experience, ensuring uninterrupted operation of all facilities and contributing directly to the club’s mission of delighting its members and guests. Responsibilities
Maintenance & Operations
- Oversee daily operation of all club facilities, including HVAC, electrical, plumbing, carpentry, painting, and general building repairs.
- Perform hands-on maintenance and repairs when needed to ensure timely resolution of facility issues.
- Establish, implement, and monitor preventative maintenance programs for all equipment and systems.
- Ensure cleanliness, safety, and readiness of all public restrooms, locker rooms, storage areas, and mechanical spaces.
- Maintain inventory of supplies, tools, and replacement parts.
- Conduct daily, weekly, and monthly inspections of all facilities to identify and correct safety hazards, repair needs, and appearance concerns.
- Ensure compliance with federal, state, and local safety regulations (OSHA, ADA, fire codes, pool safety codes, etc.).
- Maintain proper licensing, inspection, and testing of life-safety systems, including fire alarms, extinguishers, emergency lighting, and security systems.
- Maintain all required permits and documentation for health and safety compliance.
- Source, evaluate, and manage vendors and contractors for specialized services (e.g., HVAC contractors, electricians, plumbers).
- Review and negotiate service agreements, monitor vendor performance, and ensure work is completed to club standards.
- Coordinate contractor activities to minimize disruption to club operations and member experiences.
- Recruit, train, schedule, and supervise maintenance staff.
- Provide clear direction, set performance expectations, and conduct regular performance reviews.
- Promote a culture of safety, accountability, and teamwork within the team.
- Ensure staff follow proper procedures and use safety equipment appropriately.
- Work with Club Management to provide facilities support for events, banquets, tournaments, and other member activities.
- Coordinate room setups, staging, AV support, and post-event breakdowns.
- Respond quickly to urgent or unexpected needs during events to minimize disruption.
- Develop and manage the facilities department budget, including labor, supplies, and capital needs.
- Track and report facility expenditures, forecast future needs, and recommend cost-effective solutions.
- Maintain accurate and up-to-date records of maintenance logs, service agreements, warranties, and inspection reports.
- Prepare and present facility status updates to the General Manager and/or Board of Governors as required.
- All other duties as assigned
- High school diploma or equivalent required; technical training or certification in building maintenance or facilities management strongly preferred.
- Minimum 5 years of progressive experience in facilities, property management, or building operations; hospitality, resort, or private club experience strongly preferred.
- Supervisory experience with proven ability to lead, coach, and develop staff.
- Strong knowledge of building systems, including HVAC, electrical, plumbing, carpentry, painting, pool systems, and life-safety equipment.
- Hands-on technical skills with ability to troubleshoot and perform repairs.
- Strong organizational and time-management skills with ability to prioritize and multitask.
- Excellent communication skills with the ability to interact effectively with members, staff, contractors, and vendors.
- Strong attention to detail with a commitment to quality and service excellence.
- Ability to read and interpret technical manuals, schematics, blueprints, and safety codes.
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook) and work order management software.
- Ability to lift, carry, push, or pull up to 50 lbs.
- Ability to stand, walk, bend, kneel, climb, and reach regularly as part of daily duties.
- Ability to work indoors and outdoors in varying weather conditions.
- Ability to respond quickly in emergency situations.
- Flexibility to work evenings, weekends, and holidays as needed to support club operations.
- On-call availability for emergency facility issues.
- Completion of preventative maintenance tasks on schedule.
- Responsiveness to facility repair requests and emergencies.
- Member and staff satisfaction with facility condition and functionality.
- Compliance with safety and regulatory requirements (zero violations).
- Effective management of budget, with expenses within approved limits.
- Successful vendor and contractor performance.
- Low staff turnover and high team productivity within the maintenance department.
- Competitive salary commensurate with experience.
- Health, dental, and vision insurance.
- Paid vacation and holidays.
- Retirement plan participation.
- Uniform allowance.
- Club usage privileges.
- Professional development and certification opportunities.
Posted 2025-11-08
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