Customer Service Representative (Remote)
About Us
We are seeking motivated and dependable individuals to join our customer service team. Our representatives play an important role in delivering excellent support to customers while enjoying the flexibility of remote work.
Position Overview
As a Customer Service Representative, you will handle inbound calls, emails, and/or chats from customers. You’ll assist with questions, resolve issues, and provide product or service information in a professional and friendly manner.
Key Responsibilities
- Answer and manage customer inquiries via phone, email, and chat.
- Provide accurate information about products, services, or policies.
- Assist with troubleshooting, billing, or account-related questions.
- Record and update customer interactions in the system.
- Maintain a positive and professional attitude with every customer.
- Meet performance expectations, including quality, accuracy, and efficiency.
Qualifications
- Previous customer service experience is a plus, but not required.
- Strong communication and problem-solving skills.
- Ability to type and navigate computer systems efficiently.
- Self-motivated and able to work independently.
- High-speed internet connection and reliable computer/headset required.
Schedule & Pay
- Flexible scheduling options are available.
- Pay is biweekly on the 1st and 15th of each month.
- Compensation is discussed during the interview process and varies by client program.
Why Join Us
- 100% remote work from home.
- Opportunity to choose your own schedule in 30-minute increments.
- Gain valuable experience with leading companies across various industries.
- Growth opportunities for reliable and high-performing team members.
Recommended Jobs
HR Business Partner
Job Title: HR Business Partner Who: Strong Stable and Growing Company What: You will support employee benefits inquiries, manage renewals, handle BI reporting, and assist with payroll functi…
Legal Assistant
Our client is seeking to hire an experienced litigation legal assistant who is able to work in a team setting and also independently has needed. You should be able to work with 4-5 attorneys and a few…
Junior Electrical Engineer
Description: Position Overview The Junior Electrical Engineer will join the electrical engineering team to support the design and development of next-generation products, focusing on motherboar…
Health/Nutrition Coordinator
Summary REACH Services, Inc. has an opening for a Health/Nutrition Coordinator with Fayette County Head Start Program. Duties Responsibilities Include: The coordination of the Health, a…
UI/UX Software Developer
Credence is at the forefront of digital transformation, specializing in AI/ML technology to empower government agencies and enhance mission success for Federal Civilian, DOD and Military Innovators a…
Controller
The Controller we need is a skilled financial professional who loves to proactively dig into the details to know how everything works and is driven to be accurate. You are factual and enjoy volumes o…
Full Time Psychiatry Job Dalton, GA
Dalton is nestled at the base of the picturesque, impressive North Georgia Mountains. This four-season community offers outdoor enthusiasts many choices for year-round enjoyment. Beautiful natural res…
Electrical Contractor Director of Preconstruction and Program Mgt
Job Description Job Description Job Summary: The Director of Preconstruction and Program Management is responsible for overseeing the estimating department and managing the company's electrical …
Information Technology Auditor II
Information Technology Auditor II Location Atlanta, GA : Compensation Grade: 10 OUR VISION FOR DIVERSITY AND INCLUSION: FHLBank Atlanta contributes to our members' success through a diverse, inclusive…
Operations Customer Support Representative (Onsite)
Operations Customer Support Representative (Onsite) Location Atlanta, GA (Georgia Tech area) : About Us Overview Georgia Tech prides itself on its technological resources, collaborations, high-qu…