Orthodontic Office Manager

Smilebliss - Marietta, GA
Marietta, GA

Job Description

Job Description

Position Overview

As our Office Manager, you will serve as the Bliss Advisor , leading the team and overseeing daily operations to ensure consistent delivery of the Smilebliss mission: Affordability, a Blissful Experience, and Time Efficiency. You will drive practice performance, support team development, and ensure every patient interaction reflects the Smilebliss model. This role is both a leader and a coach, responsible for creating a positive, efficient, and patient-centered environment.

Smilebliss Model Leadership

Lead Management and Scheduling

  • Ensure timely outreach, follow-up, and scheduling of all new leads
  • Support efficient consultations and encourage same-day treatment
  • Maintain a productive schedule and strong patient flow

Operations and Practice Performance

  • Oversee daily office operations and ensure systems are followed consistently
  • Ensure accuracy in scheduling, contracts, and patient records
  • Support practice growth through strong scheduling, case acceptance, and efficiency

Team Leadership

  • Lead, coach, and develop team members
  • Provide clear expectations, accountability, and ongoing support
  • Foster a positive, professional, and patient-focused culture

Patient Experience

  • Ensure every patient has a welcoming, efficient, and confident experience
  • Support clear communication of treatment, affordability, and next steps
  • Address patient questions and concerns promptly and professionally

Qualifications

  • Dental or orthodontic experience preferred
  • Leadership or office management experience
  • Strong communication and organizational skills
  • Ability to work in a fast-paced environment
  • Alignment with Smilebliss mission and values
Posted 2026-07-29

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