Field Operations Manager / Construction Superintendent

Job Description

Job Description

Field Operations Manager / Construction Superintendent

About the Opportunity

A rapidly growing residential construction company specializing in custom decks, porches, and outdoor living spaces is seeking a Field Operations Manager to lead day-to-day field operations and help scale the business through its next stage of growth.

This is a high-impact leadership position responsible for managing multiple active job sites, leading field crews, ensuring exceptional customer experiences, and maintaining the quality standards that have fueled the company's success.

The organization has experienced significant growth through referrals and reputation alone and is positioned for continued expansion. This role will serve as the critical bridge between company leadership and field operations, allowing the business to scale efficiently while maintaining outstanding craftsmanship and customer satisfaction.

The ideal candidate is a bilingual construction leader who can earn the respect of crews, build trust with homeowners, solve problems in real time, and take ownership of project outcomes.

Position Summary

The Field Operations Manager serves as the operational link between company leadership and field crews. This role is responsible for overseeing multiple residential construction projects simultaneously, ensuring crews have the direction, materials, and support necessary to complete projects safely, efficiently, and to the highest standards. Success in this position requires strong construction knowledge, excellent communication skills, emotional intelligence, and the ability to lead through influence rather than authority alone.

Approximately 90% of time will be spent in the field visiting active job sites throughout the Metro Atlanta area.

Key Responsibilities

Field Leadership & Crew Management

• Conduct regular visits to active job sites to monitor progress, quality, safety, and productivity
• Lead and support multiple construction crews across concurrent projects
• Establish clear expectations and accountability for workmanship, professionalism, and project execution
• Build strong relationships with crews while maintaining operational standards
• Identify performance issues and proactively address challenges before they impact schedules or customer satisfaction
• Serve as the primary field leader and point of contact for day-to-day construction operations

Project Execution & Quality Control

• Review project plans, specifications, and scope requirements before project launch
• Conduct project kickoff walkthroughs with crews to establish expectations and review project details
• Ensure work is completed according to plans, building codes, and company quality standards
• Troubleshoot field issues including framing challenges, site conditions, utility conflicts, and construction questions
• Verify projects remain on schedule and meet established milestones
• Maintain professional, organized, and safe job sites

Material & Resource Coordination

• Ensure crews have the materials, tools, equipment, and information required to perform their work efficiently
• Coordinate with internal team members to address material shortages, delivery issues, and project support needs
• Monitor project readiness and proactively identify future resource requirements
• Help eliminate delays through planning and communication

Customer Experience

• Serve as a visible and professional company representative throughout the construction process
• Build positive relationships with homeowners and maintain regular communication regarding project progress
• Address customer concerns promptly and professionally
• Create a consistently positive customer experience from project kickoff through completion
• Protect and strengthen the company's reputation through exceptional service and communication

Operational Improvement

• Partner with leadership to improve field processes and operational efficiency
• Assist in implementing systems and best practices that support future growth
• Provide feedback regarding scheduling, crew performance, and operational improvements
• Contribute to building a scalable field organization capable of supporting continued expansion

Required Qualifications

• 5+ years of residential construction experience
• Proven experience leading construction crews or managing multiple active projects
• Strong understanding of framing, deck construction, residential building practices, and job sequencing
• Working knowledge of building codes, structural requirements, and span tables
• Fluent in both English and Spanish
• Excellent leadership and communication skills
• Strong customer service orientation and professional demeanor
• Demonstrated ability to solve construction-related problems independently
• Strong organizational and time management skills
• Valid driver's license with a clean driving record
• Ability to work independently with minimal supervision
• Comfortable working primarily in the field across multiple job sites

Preferred Qualifications

• Deck and porch construction experience
• Residential remodeling or exterior construction experience
• Superintendent, Project Manager, or Field Operations leadership experience
• Experience implementing construction software or operational systems
• Familiarity with project scheduling and workflow management
• Experience helping scale a growing construction business

What Success Looks Like

Within the First 90 Days

• Develop credibility and trust with crews
• Build positive working relationships with homeowners
• Demonstrate understanding of company quality standards and construction practices
• Successfully manage active projects with limited oversight

Within the First 6 Months

• Crews operate with clear direction and accountability
• Projects remain on schedule and meet quality expectations
• Customer satisfaction remains consistently high
• Field operations run efficiently without constant leadership intervention

Within the First Year

• Support continued company growth without sacrificing quality or customer experience
• Help establish scalable operational processes and systems
• Become the trusted operational leader between company leadership and field crews
• Contribute directly to increased production capacity and business growth

Compensation & Benefits

• Base Salary: $80,000 - $95,000
• Performance-based bonus opportunity tied to company growth and profitability
• Company truck provided
• Paid Time Off
• Opportunity for advancement as the organization continues to grow

Why Join Us?

• Join a rapidly growing company with significant market demand and a strong project pipeline
• Work with established crews and a leadership team committed to long-term success
• Enjoy significant autonomy and influence over daily operations
• Help shape systems, processes, and operational best practices during an exciting growth phase
• Play a critical role in the continued success and expansion of the business
• Build a long-term career path within a growing organization

Work Location

In-person

Metro Atlanta Area

Field-based role with regular travel between active project sites.