Rental Shop Lead Technician

Job Description

Job Description

Who We Are:

From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.

What You Will Be Doing:

As the Rental Shop Lead Technician you will be responsible for diagnosing problems and performing advanced mechanical, electrical, hydraulic, and pneumatic repairs on a variety of rental, customer equipment, and tools. Additionally you will support management in the overall safety, operational workflow, improve equipment quality, and development of reporting technicians.

Primary Responsibilities:

• Inspect, diagnose, troubleshoot, and locate mechanical deficiencies on rental equipment
• Source and order parts as needed for assigned shop and technicians
• Demonstrate proper use of diagnostic equipment
• Repair and/or replace all components of diesel engines hydraulic systems, air conditioning systems, suspension systems, drive trains, electrical systems, steering, braking, material handling, and operator comfort systems
• Perform welding and brazing, fabricate and modify parts, equipment, miscellaneous structures and attachments
• Complete all work orders (including warranty information) and time sheets in a legible, accurate, and timely manner
• Operate equipment and vehicles with possession of all necessary licenses and certificates
• Perform all work in accordance with established quality standards and safety procedures
• Must work overtime on short notice
• Photograph equipment when necessary
• Maintain a safe driving record
• Monitor and control work orders along with warranty and customer related issues
• Develop and monitor reporting technicians training and Yancey Bros correlating Computer Based Training or CBD

Additional Responsibilities:

• Participate in required safety program and work in a safe manner
• Complete a Driver’s Safety Course
• Additional duties as assigned by manager

Who We Are Looking For:

To be successful in this position you should have prior experience in operations management, business planning, or sales support management role. You should be a critical thinker, able to lead by example, be comfortable with making decisions, show initiative, and a problem solver.

Education/Experience:

• High school diploma or equivalent preferred
• Diesel Mechanic Certifications

Required Qualifications/Skills:

• Minimum five years in operations management, business planning, or sales support management role
• Leadership, Vision, Competitiveness and Drive
• Strong accountability and initiative
• Strong interpersonal and communication skills
• Advanced problem solving capabilities
• Previous experience and demonstrated success in team leadership and leader development
• Understanding of the rental industry
• Advanced IT skills in required applications
• Advanced troubleshooting diagnostic skills

Preferred Qualifications/Skills:

• Specific industry experienced desired or an equivalent college degree

Values:

At Yancey Bros. Co, we are always looking to add people to our team who share our core values:

• Safety: We value the lives and health of our team and customers above all else.
• Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
• Teamwork: We work as one across our organization for the benefit of our customers.

Ideal candidates will demonstrate the following values:

• Acting in a safe manner
• Exhibiting honesty and integrity
• Acting in a fair and ethical manner
• Team mentality
• Delivering quality results
• Embraces change / improvement
• Exhibiting superior customer service skills
• Exhibiting pride and ownership
• Working with a sense of urgency
• Exhibiting a winning attitude

What We Offer:

Yancey Bros. Co. offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.

Competitive Pay Structure

• Competitive Pay
• Individual Bonus Opportunities Available
• Technician Tool Allowance
• 401k Plan Strong Company Match
• Employee Profit Sharing
• Financial Wellness Coaching

Employee Wellness Program

• Medical, Vision, Dental Insurance
• Prescription Drug Coverage
• Flexible Spending Accounts
• Short & Long Term Disability
• Group Life Insurance

Personal Time Off

• Paid Holidays
• Paid Sick Leave

Career Development

• Tuition Reimbursement
• Ongoing Training
• Advancement Opportunities