Retail Operations Leader

: At Trane TechnologiesTM and through our businesses including Trane® and Thermo King®, we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go. Job Summary: The Retail Operations Leader is responsible for the successful management and leadership of four or more Trane Supply stores including developing personnel, product representation, operational excellence and customer satisfaction. Work Arrangement: Remote within a Geography (Candidates can live anywhere in the metro Atlanta area) Responsibilities: Customer-Facing (30%)

• Drives profitable revenue growth by ensuring stores achieve their sales goals objectives.
• Maintains constant awareness of markets, competitor activities and problems within assigned area; recognizes trends that develop, makes appropriate recommendations as required including footprint.
• Works with the outside and inside sales associates to provide a coordinated, integrated effort for incremental growth
• Regularly visits personnel at all stores, may travel with sales personnel and meet with customers (as needed).
• Role-models engaging customer-facing behaviors and customer service.

Leadership and Winning Culture (45%)

• Effectively assesses, selects, onboards, develops and coaches strong, diverse team of different backgrounds and experiences to achieve performance goals and business results.
• Establishes work objectives and plans and manage distribution of work among managers and leads.
• Utilizes HR team and IR Talent Management System and processes to effectively work with team to establish goals, manage overall performance management, and ongoing development.
• Works with General Manager regarding performance reviews, performance issues, recommended promotions and salary/wage increase.
• Establishes leadership cadence for team including communication and community events to help build engaged team.
• Leads recognition, informal and formal for store associates including ongoing individual recognition and recognizing successes.
• Participates in different team and community involvement activities.

Operations (25%)

• Lead operational excellence across stores in partnership with Regional Retail Excellence Leader.
• Ensures compliance with standard work and quality standards of all parts operation processes and functions required for effective and efficient execution of business objectives and customer satisfaction are met.
• Leads efforts on compliance with Company safety programs. procedures; conduct safety audits; ensure
• required training compliance and conduct safety training as needed, and reinforce a strong safety culture.
• Carries out action plans in support of strategic and tactical initiatives
• Actively maintains and develops relationships with other Streams to ensure we optimize the local business
• Interacts with support teams including Finance, HR, BOS, ISC as well as Product Management, Marketing, Customer Support and Engineering

Qualifications:

• Requires a Bachelor's degree (BA/BS) from a 4-year college or university and 5 years part management related experience or equivalent combination of education and experience.

Salary: Starts at $90k and up based on experience and will include an incentive plan

We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.