Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

ABOUT OUR AGENCY:
Since opening in 2012, we’ve proudly served Georgia and Alabama communities with personalized insurance solutions—from Auto and Home to Life, Health, and even Pet Insurance. Our bilingual team offers service in both English and Spanish and is committed to making a real impact in the lives of our customers.

Our agency culture is rooted in purpose, positivity, and connection. With a unique background that includes campus ministry and a decade in pharmaceutical sales, I built this agency to be a place where people feel valued—both clients and team members alike. We prioritize relationship-building, community involvement, and good laughs along the way.

We’re actively involved in causes we care about, from mentoring with Big Brothers Big Sisters to supporting CASA and local schools. Our team is welcoming, service-minded, and driven to grow—and we’re looking for someone who shares that passion. If you’re looking for a team that works hard, gives back, and has fun doing it, we’d love to connect with you.

Position Overview:
Are you ready to join a dynamic team that's been making waves in the insurance industry since 2012? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Colorado and a presence in Alabama - we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of seven seasoned professionals, you'll have the chance to engage with clients within Colorado and Alabama, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.


Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you.


Responsibilities:

• Establish customer relationships and follow up with customers, as needed.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...

• Simple IRA
• Health Benefit
• Hourly pay plus commission/bonus
• Paid time off (vacation and personal/sick days)
• Flexible hours
• Growth potential/Opportunity for advancement within my agency
• Hiring Bonus up to $

Requirements:

• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal and listening
• People-oriented
• Detail oriented
• Proactive in problem solving
• Able to learn computer functions
• Ability to work in a team environment

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.