Patient Care Coordinator

US Fertility
Alpharetta, GA
PATIENT CARE COORDINATOR

Ideal for dedicated, people-oriented, health care personnel with hospital unit coordinator or medical office patient check-out experience, or for recent grads interested in pursuing a career in healthcare.

Enjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building families offers stimulation, challenge, and personal reward.

If you're looking for a new opportunity to work in a fast-paced, professional environment where your talent contributes to changing people’s lives, then we want to talk to you. This position requires collaborating with physicians, other medical providers, and patients by providing expert care and service for fertility treatments.

We have an immediate opening for a full-time Patient Care Coordinator to join our Alpharetta office. The schedule is Monday through Friday, 7:30-4:00pm with holiday rotations.

How You'll Contribute:

We always do whatever it takes, even if it isn’t specifically our “job.” In general, the Patient Care Coordinator is responsible for:

Responsibilities include:

  • Assists with the clinical care of fertility patients
  • Provides patient/couple counseling, procedure teaching, communicates physician orders and instructions
  • Provides pre and post op education
  • Establishes a compassionate environment by providing emotional and psychological support to patients and patients’ families
  • Works independently to assure the program goals are achieved
  • Support and promote excellence in customer service

What You'll Bring:

The skills and education we need are:

  • Excellent oral and written communication, interpersonal and customer service skills
  • Ability to work autonomously and in a team environment
  • Strong attention to detail, demonstrated ability to follow-through, and high degree of comfort with computer applications, accuracy and speed with data entry is required
  • Minimum of one year of prior experience in healthcare and familiarity with medical terminology

More important than the best skills, however, is the right person. Employees who embrace our mission, vision, and core values are highly successful.

What We Offer

We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:

  • Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
  • Part-Time Employees: 401(k) with company match and performance-based bonus opportunities
  • Per Diem Employees: 401(k) with company match

At Shady Grove Fertility, we promote and develop individual strengths in order to help staff grow personally and professionally. Our core values - Empathy, Patient Focus, Integrity, Commitment, and Compassion (EPICC) – guide us daily to work hard and enjoy what we do. We’re committed to growing our practice and are always looking to promote from within. This is an ideal time to join our team!

To learn more about our company and culture, visit here.
Posted 2026-01-09

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