Customer Strategy and Planning Manager
- Manage respective customer channels and lead team of Customer Strategy & Planning Analysts.
- Report performance vs plan and prior year regularly to Sales Leaders & BASN Executive teams. Develop models for reviewing sales performance and build upon existing models.
- Present weekly consumption forecasts and trends to key account managers, VPs, and Executive Leaders.
- Guide Sales and Analysts in forecast adjustment opportunities and gaps.
- Support the development of the annual “bottoms up” sales plan in partnership with Customer Business Unit.
- Oversee monthly volume forecast maintenance via Monthly Business Review process in collaboration with analyst team, RGM and Finance.
- Aggregate key inputs into the monthly S&OP process with customer insights and category intelligence, sales distribution and promotion plans, sales risks and opportunities.
- Identify opportunities by leveraging “bottoms up” volume planner, trade planning system, syndicated data and trade spend targets.
- Work with customer teams for post-promotion analysis for forecast optimization and learnings
- Bachelors degree required
- 5 years of previous experience in sales, trade marketing, sales planning or demand planning focused on CPG required.
- Strong analysis, creative thinking, planning, organizing and problem-solving skills.
- Expert in Excel and PowerPoint with strong presentation skills. Additional data platform knowledge required (ETL, Tableau, Power BI, etc.)
- Passion for understanding consumer behavior.
- Strong attention to detail. Self-starter. Team player.
- Ability to adjust on the fly and thrive in an ever-changing environment.
- Ability to travel (~10% of time)
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