Sales Manager - Ragno USA

Are you looking for more?

At Mohawk Industries, we’re committed to more – more customer solutions, more process improvements, more sustainable manufacturing and more opportunities for our team.

As a Fortune 500, global flooring leader with some of the best-known brands in the industry, Mohawk is a great place to start or develop your career with an emphasis on more of what’s important to you. Whether you want to lead more, innovate more, learn more or create more, you can find your more with Mohawk.

What we need:

The primary role of this Regional Sales Manager position is to develop and service the customer base for the Ragno USA brand and achieve sales objectives in the Southeast region. This includes the states of FL and GA. This position will be responsible for building and maintaining a strong distribution base throughout the territory.

What you’ll do:

• Work with existing customers and identify, develop, and establish new customers in the territory including:
• Distributors/Dealers
• Contractors/Builders
• Architects/Designers
• Establish an effective distribution network for sales of Company products.
• Ensure customers are fully familiar with Company products. Develop, plan and execute customer presentations.
• Ensure customers are provided with necessary product samples and marketing tools.
• Ensure Company products are effectively displayed in customer showrooms.
• Conduct training of customer employees and sales staff regarding Company products and services.
• Conduct regular visits to customers.
• Develop sales of Company products through both direct ex-factory shipments and through the US based Service Centers.
• Achieve sales targets as established by the Company.
• Develop and maintain a reputation for excellent levels of customer service.
• Support the development of the architectural market in the territory by developing relationships with key commercial distributors, architects, designers, and specifiers.
• Support development of the market for porcelain slabs and 2 cm paver products.
• Provide regular feedback to Company management regarding customer, market, and product trends. Provide recommendations for new products.
• Develop and maintain expertise in the field of ceramic tile including industry trends, marketplace conditions, customers, and competitive products.

What you have:

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 6-8 years' relevant experience or equivalent education and/or experience.
• Two years experience in the ceramic tile industry.

What you’re good at:

• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with management, internal and external business contacts and ability to build relationships with customers, vendors, staff and others.
• Ability to exercise good judgment, make decisions independently and resourcefulness in the absence of formalized guidelines and procedures. (i.e. meeting shipping deadlines, managing several customer inquiries at once, and satisfying customer needs.)
• Use of strong analytical skills to achieve solutions to various administrative problems and prioritization of work.
• High quality standards with strong attention to detail in generating accurate documents, data entry, filing, and meeting shipping deadlines.
• Ability to prioritize and manage multiple tasks, problems and demands at the same time while maintaining high levels of quality and customer service.
• Proficient use of PC and related programs such as, Microsoft Outlook, Word, Excel & PowerPoint, and Internet.
• High level of integrity and discretion in handling sensitive and confidential data.

What else?

• This role will require significant travel.

Mohawk Industries is a leading global flooring manufacturer that creates products to enhance residential and commercial spaces around the world. Mohawk’s vertically integrated manufacturing and distribution processes provide competitive advantages in the production of carpet, rugs, ceramic tile, laminate, wood, stone and vinyl flooring. Our industry-leading innovation has yielded products and technologies that differentiate our brands in the marketplace and satisfy all remodeling and new construction requirements. Our brands are among the most recognized in the industry and include American Olean, Daltile, Durkan, IVC, Karastan, Marazzi, Mohawk, Mohawk Home, Pergo, and Quick-Step. During the past decade, Mohawk has transformed its business from an American carpet manufacturer into the world’s largest flooring company with operations in Australia, Brazil, Canada, Europe, India, Malaysia, Mexico, New Zealand, Russia and the United States.

Mohawk Industries, Inc. is an Equal Opportunity Employer including disability/veteran committed to an inclusive workplace and a proud Drugs Don’t Work participant.