Assistant General Manager Bakery & Deli

Employment Function

Henri’s Bakery & Deli is searching for a leader focused on:

• Ensuring every customer is delighted with their experience.
• Leading by example, ensuring all orders are executed at the highest level.
• Supporting Area Manager and leading day-to-day operations.
• Maintaining a high performing staff through ongoing training and development activities.

Position Summary

Awesome opportunity to help lead a fast-growing family business! Henri’s Bakery and Deli has been an Atlanta institution for over 95 years. The Company has tremendous opportunity to grow and expand our customer base through our current offerings as well as expanding into new verticals. We are looking for an energetic and driven leader with experience both executing and leading a high volume food & beverage retail establishment. This position will have a large impact in bringing our store and business to the next level.

Core Responsibilities

• Ensure your location is ready for all aspects of operations prior to each shift.
• Interact with staff and current and prospective customers to gain feedback for improvement.
• In collaboration with Henri’s leadership and staff, oversee day-to-day store operations to ensure our customers are delighted and remain loyal to Henri’s Bakery and Deli.
• Work along-side, and give direction to, store associates to ensure our walk-in customers receive a high-level of service and great customer experience.
• Support store manager in maintaining a clean and ServSafe environment, maintaining and executing a daily side work and cleaning schedule for your location.
• In collaboration with Henri’s leadership, develop and maintain labor and profitability benchmarks for this location.
• Support with personnel leadership duties such as scheduling, staffing / hiring and training.
• Being a “player & coach” jumping in to help staff and customers throughout your shifts
• Support the GM with management of inventory and purchasing.
• Develop and maintain knowledge for all areas of the FOH including bakery, deli and catering services.
• Evaluate and make recommendations to leadership regarding potential investments, marketing, staffing and overall catering and events business to ensure continued growth.
• Other duties as required based on business needs.

Qualifications/Skills Required

• 3+ years of experience in a retail management or lead role, preferably in the food & beverage industry.
• 2+ years of experience leading and / or training associate level staff.
• Ability to travel to your assigned location with a reliable form of transportation.
• Current ServSafe certification strongly preferred.
• Ability to work between 45 & 50 hours per week and most Saturdays.
• Proven experience as a \working manager\ this is not a supervisory role.

WORKING ENVIRONMENT

This position will be responsible for working inside and outside our retail locations. This environment is fast-paced and will require the individual to be moving on their feet for long periods of time during assigned shifts.

Henri's Bakery was established in 1929 by Henri Fiscus at the corner of 10th and Peachtree Streets. Henri was born in France to French and German parents. He came to the United States in 1921 after WWI, working in restaurants in New York and Rhode Island before arriving in Atlanta as the opening pastry chef of the Biltmore Hotel. Six years later, his passion for creating gourmet baked goods and for serving others led him to purchase a French bakery in Midtown that would become the original location of Henri's Bakery & Café. Henri became known for his inventive recipes and the attention to detail he paid to his customers' needs and wants. He built a legacy that followed him over the years as Henri's moved to Rhodes Center, Peachtree Palisades, the corner of Peachtree and Piedmont Roads and then to Irby Avenue in 1969.
Henri passed away in 1974, just one day shy of his 80th birthday. It was at this time that his grandchildren committed to carrying on the traditions and original recipes their beloved grandfather had started. The bakery continued to flourish and was named one of the 10 best bakeries in the world by W Magazine in 1976. In 1984, a second location of Henri's opened in Sandy Springs.
In 2016, Henri's great-grandson, Anthony DiNardo purchased Henri's from his aunts, Madeline Leonard, Michelle Teilhaber and Mimi Veerkamps, uncle, Ray Bell and mother, Suzette DiNardo. Along with his sisters, Kim MacBain and Ashlyn DiNardo, he assumed the mantle of this iconic family business, celebrating its past and looking to the future. The following year, the siblings transitioned Henri's Buckhead into its current location at 56 East Andrews Drive and expanded the business to include a third store in Atlanta's Upper Westside neighborhood. This modern, 5,000-square-foot kitchen and retail space houses much of the company's bakery operations.