20165 - System Administrator III

20165 - SYSTEM ADMINISTRATOR III
Location - Savannah, GA

Purpose of Position

Hyundai AutoEver America provides IT Services to the Hyundai family of companies,

In this role you will provide technical leadership and is responsible for establishing the direction for maintenance, standards, life-cycle management, design, and implementation approaches for the company’s servers and related infrastructure. Creates, evaluates, and implements plans and design proposals for high-impact IT solutions and their use involving leading-edge technologies and methods, considering key factors such as their long-term effectiveness (service delivery and cost), practicality, technical limitations, criticality, and coordinates with Headquarters. Leads or contributes to designs applied to all aspects of servers and related infrastructure prototypes and eventual implementation. Performs work of high complexity and derives logical processes based on technical platforms. Engages in performance/integration testing, problem analysis, and business and technical analysis.

Summarize the job's overall purpose, objective, and responsibilities and how it fits into the organization.

Essential Functions

Technical Leadership (75%)

1. Process Improvement: Contribute to improving various IT process and procedure including change management, incident management, standard operation procedure
2. Manage assigned tasks and quickly respond to and process IT tickets using ITSM in a timely and reliable manner
3. Implement Windows/Linux Server/Storage Environment Monitoring System
4. Performance Monitoring and Optimization: Monitor server performance, analyze performance metrics, and proactively optimize server resources to ensure efficient and responsive operations.
5. Develop/test and analyze new technical solutions to problems
6. Detect, diagnose, and troubleshoot server malfunctions
7. Maintain a current inventory of all Windows/Linux assets, purchase history, and warranty data. Other Duties as required
8. Windows/Linux Server Administration and Management: Oversee the operation, performance, and availability of Windows/Linux servers, including roles such as Patch management, Active Directory, DNS, DHCP, file/print services, and other server-related functionalities
9. Troubleshooting and Issue Resolution: Diagnose and resolve hardware and software-related issues on Windows/Linux servers. Utilize advanced troubleshooting techniques and tools to identify root causes and implement effective solutions
10. Security and Compliance: Implement and enforce security measures to protect Windows/Linux servers from unauthorized access, malware, and other threats. Ensure compliance with relevant industry standards and regulations
11. Backup and Disaster Recovery: Develop and manage backup and recovery strategies for Windows/Linux servers to ensure data integrity and facilitate timely recovery in case of system failures or data loss
12. Perform backup and restore of databases and all Windows/Linux servers
13. Software Deployment and Management: Manage software installations, updates, and licenses for applications running on Windows/Linux servers. Ensure software compliance and compatibility within the server environment
14. Virtualization and Cloud Integration: Manage virtualization platforms and cloud-based resources within the Windows/Linux server environment. Optimize resource utilization and maintain virtualized instances
15. Scripting and Automation: Develop and maintain scripts for automating routine tasks and administrative processes within the Windows/Linux server environment. PowerShell scripting skills are often essential
16. Capacity Planning and Scaling: Collaborate with IT leadership to assess server capacity needs and plan for future growth. Recommend hardware upgrades or additions as necessary
17. Documentation and Knowledge Sharing: Maintain comprehensive documentation of server configurations, procedures, and troubleshooting steps. Share knowledge and provide training to team members
18. Vendor Management: Collaborate with vendors to procure, support, and maintain server hardware and software. Manage vendor relationships and service agreements

Project Management (25%)

1. Project Support: Contribute to IT projects involving Windows/Linux server/Storage environments, providing technical expertise and support for planning, implementation, and testing
2. Manage & coordinate projects from the initial requirement to the completion stage, ensuring appropriate documentation and completion
3. Conduct/Lead formal project meetings with the team, other departments, and customers

These essential functions highlight the core responsibilities of a Systems Administrator III. The role involves advanced expertise in Windows/Linux server /Storage environments, encompassing server administration, security, performance optimization, scripting, and project support to ensure the reliable and efficient operation of the organization's Windows/Linux server infrastructure.

Describe the job's essential functions and list the duties in order of importance. Begin each sentence with an action verb such as advice, plans, administers, etc. Please indicate the time spent performing each task (the total percentage of time must equal 100%).

Scope Indicators

Scope indicators for a Systems Administrator III provide insight into the breadth and depth of responsibilities and tasks associated with the role. These indicators outline the various areas the sys admin is expected to operate. Here is an overview:

1. Project Management/Coordination
2. Process Improvement
3. Server Configuration and Deployment
4. Server Management and Maintenance
5. Security and Compliance
6. Backup and Disaster Recovery
7. Virtualization Management
8. Performance Optimization
9. Scripting and Automation
10. Capacity Planning and Scaling
11. Documentation and Knowledge Sharing
12. Vendor Management

These scope indicators provide an overview of the critical responsibilities and areas of expertise expected of a Systems Administrator III. The role involves advanced communication skill, project management skill, technical skills, collaboration, and proactive management of the organization's Windows/Linux server infrastructure.

If applicable, indicate the scope of responsibility for which the position is directly responsible:

Job Requirements

Education
Bachelor’s degree in information technology major required

Related Work Experience (Yrs.)
At least 5 years of experience as the primary administrator for Windows/Linux Servers, VMware, SAN, Windows/Linux AD and M365 administration
At least 2 years of project management/coordination role for IT infrastructure

Skills/Knowledge

• Excellent communication skill in verbal and written English
• Ability to promptly learn new technologies with limited training resource
• Ability to think logically, analyze issues, and implement appropriate solutions.
• Ability to complete projects on time
• Ability to plan, organize, and coordinate work assignments.
• Ability to work well in a team environment.
• Ability to interact positively with internal and external customers

Certifications (Required/Preferred)

• Relevant certification to the job scope preferred

Salary Range: $79,000 to $112,959 + outstanding benefits package