Proposal Manager

Description

Agilisys is hiring a Proposal Manager in our Alpharetta, GA office to oversee the entire proposal process, from the initial planning to final submission, ensuring timely and high-quality responses to requests for proposals (RFPs). In this role, you will coordinate cross-functionally with teams around the globe, managing timelines and resources, and ensuring compliance with requirements.

Our ideal candidate will craft compelling, tailored proposals for Agilysys’ RFPs, RFIs and Security Questionnaires writing responses that demonstrate our ability to Go Beyond hospitality technology with our core values. We are looking for a candidate with an understanding of proposal development and enterprise software sales to join our team to help us create award-winning proposals!

Responsibilities:

Proposal Planning and Strategy:

• Review and analyze incoming RFPs, RFIs, and other bid requests for requirements and deadlines.
• Develop proposal plans, define win themes, and coordinate with stakeholders on strategy.

Coordination and Communication:

• Coordinate and track proposal timelines, assignments, and deliverables.
• Lead kick-off meetings, facilitate reviews, and ensure clear communication among cross-functional team members.

Content Development:

• Oversee the creation of compelling and compliant proposal content, working with SME’s translating technical and functional concepts into reader-friendly content.
• Support the creation and editing of proposal content using approved standardized templates, ensuring past content is still applicable and relevant.
• Edit, format, and proofread proposal content for clarity, accuracy, and consistency.
• Write compelling responses and create graphics that add the extra punch to our submissions.

Schedule and Resource Management:

• Create and maintain proposal timelines, managing resources, and ensuring deadlines are met.
• Maintain and update the content library (RFP database, Q&A bank, product descriptions, etc.).

Compliance and Quality Assurance:

• Ensure the proposal adheres to all RFP requirements and Agilysys standards, are complete and professionally formatted throughout the entire proposal.
• Assist with the completion of Security and Compliance Questionnaires.

Submission and Follow-up:

• Assist Manager in the final proposal submission process.
• Support post-submission activities such as Q&A tracking, revisions, and final presentations.

Process Improvement:

• Contribute to continuous improvement of the RFP response process and tools.
• Identify areas for improvement in the proposal process and implement best practices.

Qualifications:

Required:

• Bachelor's degree or equivalent experience
• 3+ years of experience with proposal work or technical sales in the hospitality industry
• Fundamental knowledge of Property Management Systems (PMS) and Point-of-Sale (POS) platforms
• Proficient in Microsoft Office (Word, Excel, PowerPoint) and/or Google Workspace

Preferred:

• Familiarity with Proposal Automation tools (e.g. Responsive, Loopio, RFPIO, RFP360)
• Basic understanding of Software Development concepts, SaaS, or Cybersecurity

Skills:

• Excellent written and verbal communication skills
• Execution of accurate, proofed proposals content for messaging and compliance
• Strong attention to detail and ability to manage multiple competing priorities /deadlines
• Comfortable working in a fast-paced, deadline-driven environment
• Self-driven with determination and willingness to learn (processes, software terminology and sales practices) and innovate
• Ability to work collaboratively with diverse teams around the globe and manage multiple projects simultaneously, while working independently with minimal guidance or supervision
• Build rapport and provide consultative insight and recommendations on proposal content with SME’s
• Demonstrate and aptitude for problem solving and show willingness to go the extra mile for customers

*This Job Description is not meant to be an exhaustive list of responsibilities; other duties may also be assigned.