Jewelry Sales Professional

Job Description

Job Description

Company: Atlanta Diamond Design - Johns Creek, GA

We are an established, family-owned fine jewelry store in the heart of Johns Creek, with a multi-generational reputation for craftsmanship, trust, and exceptional customer relationships. We pride ourselves on creating a welcoming environment where clients feel like family and our work—from custom design to intricate repairs—is performed with the highest level of in-house expertise.

This is more than a sales position; it's an opportunity to build a career in the world of fine jewelry. We are looking for a dedicated and polished professional to become a trusted advisor to our clientele. In this pivotal role, you will have the unique chance to build lasting relationships, make a direct impact on our clients' most cherished moments, and become an integral part of our close-knit team's success.

• Serve as the first point of contact for all showroom visitors, providing a warm, professional, and luxurious experience.
• Guide clients through the sales process for our curated collection of fine jewelry.
• Manage the intake of jewelry repairs, accurately documenting client needs and providing estimates using our standardized pricing system.
• Operate our Point-of-Sale (POS) system for sales, returns, and client management.
• Maintain a pristine and inviting showroom appearance.
• Respond to client inquiries via phone and email with professionalism and care.

• You have proven experience in a retail or direct client-facing role. You are a "people person" through and through.
• You possess a warm, professional demeanor with a genuine passion for helping people celebrate life's important moments.
• You have excellent communication skills, both verbal and written, and a sharp eye for detail.
• You are tech-savvy and proficient with computers, including POS systems, MS Word, and professional email correspondence.
• You demonstrate a high level of integrity, reliability, and personal responsibility.

Preferred (But Not Required) Qualifications:

• 2+ years of experience specifically in fine jewelry retail.
• A foundational understanding of the custom jewelry design process.

• Competitive hourly wage ($18 - $24/hr), commensurate with experience. Higher starting wages are reserved for candidates with direct fine jewelry sales experience.
• A Health Insurance contribution to help with your coverage.
• Paid Time Off (PTO) available to use in your first year.
• A consistent work-life balance, including holidays off and no late mall hours.
• A respectful, low-drama work environment where you are treated as a professional partner.
• A commitment to your professional growth, with potential to support GIA coursework for the right long-term team member.
• A generous employee discount.