Front Desk Agent

Job Description

Job Description

Description:

Atlanta Marriott Peachtree Corners is a modern, welcoming hotel conveniently located near Technology Park and just minutes from Norcross, giving guests easy access to local businesses, dining, and entertainment. With contemporary guest rooms, versatile meeting space, and thoughtfully designed public areas, our hotel offers a comfortable and productive environment for both business and leisure travelers. Featuring upscale amenities, a relaxing outdoor courtyard, and a commitment to exceptional service, we provide a memorable stay for every guest.

Are you passionate about hospitality and delivering exceptional guest service? We’re looking for a Front Desk Agent to join our team in a vibrant, guest-focused environment! As the first point of contact for our guests, you’ll play a key role in creating a welcoming and memorable experience.

• Greet and assist guests with check-ins, check-outs, and reservations.

• Provide excellent customer service by addressing guest inquiries and concerns with professionalism and a friendly attitude.

• Process payments, verify guest information, and maintain accurate records.

• Coordinate with other departments to ensure seamless guest experiences.

• Answer phone calls and respond to emails in a timely and courteous manner.

• Maintain a clean, organized, and inviting front desk area.

If you have strong communication skills, a positive attitude, and a passion for hospitality, we’d love to meet you!

Why Work with Us?

As part of our team, you’ll enjoy:

• Competitive hourly wage

• Medical, dental, vision and 401k plan options

• Opportunities for career growth and development within StepStone Hospitality, Inc.

• An opportunity to connect with guests from diverse backgrounds in a thriving business and leisure destination in Peachtree Corners

• Free Parking

• Free Lunch

• Hotel Discounts

• We offer Daily Pay – get paid every day!

• Must have a comprehensive knowledge of hotel operations and guest services

• Strong communication and interpersonal skills

• Ability to handle difficult situations and maintain professionalism

• High school education preferred; relevant training and experience required

• Previous experience in a hotel environment preferred

• Knowledge of applicable Federal, state, and local health, safety, and legal regulations

• Ability to obtain required licenses and certificates

• Additional language ability preferred

• CPR and first aid training preferred

EOE – All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.