Operations Manager - Expedited Logistic Services
Expedite Services – Logistics Operations Specialist - Atlanta, GA
NIGHT SHIFT - 11 pm - 7 am ideal- however flexible
About the Role
We don’t move freight. We move businesses forward. As a core part of our elite expedite team, you’ll be the force behind time-critical shipments that keep production lines running, aircrafts flying, and customers happy. This is a high-pressure, high-reward environment for professionals who thrive under intensity and take pride in delivering when no one else can.
What We Deliver
We specialize in lightning-fast, precision-driven logistics across North America. From Next Flight Out to international air charter, every move is a mission.
Our time-definite solutions include:
- Same-Day & Next-Day Air
- Next Flight Out (NFO)
- Expedited Ground
- Hand Carry / On-Board Courier (OBC)
- Dedicated Air Charter
- International Expedited Solutions
Industries served: automotive, aerospace, energy, production-line operations, and other sectors where downtime isn’t an option.
What Sets You Apart
- You excel when things get intense
- You communicate fast, clearly, and professionally under stress
- You’re not afraid of phones, follow-ups, or the unexpected
- You embrace accountability and deliver excellence
- You are extremely detail-oriented and fast with documentation
- You enjoy working solo but also thrive in a team
Technical & Administrative Skills
- Strong knowledge of U.S. geography and major logistics hubs
- Experience with Microsoft Outlook, Excel, and internal tracking software
- Ability to create, manage, and troubleshoot documentation in high volume
- Excel skills for tracking shipments, creating quotes, or compiling performance data
Ideal Candidate Profile
- Full-time availability + open to overtime
- Previous experience in expedite, airfreight, or time-critical logistics is a strong advantage
- Sharp problem solver with a customer-first mindset
- High integrity, work ethic, and attention to detail
- Excellent phone and email communication skills
Requirements
Your Responsibilities
- Route time-sensitive shipments for maximum speed and profitability
- Coordinate with airlines, drivers, delivery agents, and internal teams
- Own the customer relationship—communicate with confidence, urgency, and clarity
- Monitor every detail from booking through delivery with full visibility
- Solve real-time problems with calm under pressure and fast decision-making
- Support new and existing accounts with smart, tailored logistics solutions
- Build and manage relationships with top-tier carriers
- Generate accurate quotes, process documentation, and follow strict procedural compliance
- Collaborate with accounting to flag billing anomalies
- Provide after-hours emergency logistics support (overnight preferred: 11 PM–7 AM)
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