Inside Sales Representative

Mon, 04/06/2026 - 04:22

As an Inside Sales Representative, you will play a key role in developing and growing our relationship with existing Sage 50 customers while also driving new customer acquisitions. This is an inbound role; all sales opportunities are generated from customer calls into our queue. Your primary focus will be on consultative selling and tailoring the right integrated solutions—such as Sage 50 Cloud, Sage HR, and Sage Expense Management to meet their evolving business needs. To thrive in this role, you must be an adaptive learner who can connect with diverse customer demographics and utilize effective discovery to understand the unique mechanics of how different businesses operate.

This is a hybrid office environment that meets 3 days a week in the Lawrenceville office.
• Manage a high volume of inbound calls to identify and close upsell opportunities within the existing Sage 50 customer base.

• Use discovery conversations to uncover needs and position Sage 50 Cloud, Sage HR, and Sage Expense Management solutions.

• Engage prospective clients who call in, understanding their requirements and offering tailored Sage solutions.

• Leverage Salesforce and internal systems to track deals and ensure accurate sales credit.

What it takes to thrive in this role:

• You are comfortable leading open-ended conversations to uncover high value upsell opportunities.

• You have a natural motivation to exceed targets and a passion for customer success.

• You thrive in a dynamic, high-volume inbound environment where priorities can shift quickly.

Qualifications:

• Preferred 1 - 3 years in B2B sales, SaaS, or account management (Value-based or solution selling experience is a plus).

• Proven experience navigating CRM tools (Salesforce) and order entry systems. Proficiency in MS Office (Excel/Outlook) is required.

Plenty of perks:

• 100% paid premiums for health, dental, and vision coverage.

• RRSP contribution match (100% up to 4%).

• 35 days paid time off (11 paid holidays, 16 vacation days, 3 personal days, 5 sick days).

• 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.

• 5 days paid yearly to volunteer (through Sage Foundation).

• $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.

• Sage Wellness Rewards Program (annual fitness reimbursement).

• Library of on-demand career development options and ongoing training offerings.

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